Wait times/ Layovers

[NotForHire]

As ive said before this website is not a accurate representation of the whole industry.

Inside transport is maybe only made up of the top 1% of carriers that actually care.

How many companies do you find on google that have the same review

" I quit and the owner never paid me my last 15,000$ deposit"

 

[NotForHire]

I like how "rhymes with schmellmar" gets out of wait time.

Send you an order that you booked with them at 11:00, with an ETA to pick up at 13:00, getting load sheet at 11:30 with a 10:00 pickup time. Right away make a phone call and get the ol' "sorry, another carrier bailed so we can't change the appointment time. Just go in bro, we never have anyone there past 2 hours."

A- carrier probably bailed because rate was horrible to begin with and found something better (is what I tell myself as I don't want to believe we are set up to fail so they can pocket the wait time.)
B- now I am desperate because I need to move driver, so agree to the load (stupid me)
C- I remind them we are bailing them out with a recovery, please tell shipper we aren't the late ones but the recovery plan.
D- "Just go in Bro, it's all good."
E- Driver loses 5 hours loading because he was late and is now a "work-in"
F- I remind Delmar we were the recovery carrier and not the reason for being late, can you please call shipper
G- Radio silence, until loaded
H-Send wait time request
I- Sorry, can't pay you because YOU were late

I guess this the cost of doing business?

THIS SOUNDS LIKE KEVIN OR JULIO! The biggest asses that company employs right under Sero

 

[RAINDOG]

As ive said before this website is not a accurate representation of the whole industry.

Inside transport is maybe only made up of the top 1% of carriers that actually care.

How many companies do you find on google that have the same review

" I quit and the owner never paid me my last 15,000$ deposit"

Google reviews can be good, but are also one dimensional - take an angry person and they will say anything - need to read those with a grain of salt as no one works for the perfect company, but many of us are doingour best. 100% of the companies I have worked for have always been proponents of driver retention - and my first company would always preach "get them rolling, get them paid and get them home." I wouldn't want to work anywhere that believed otherwise.

 

[RAINDOG]

THIS SOUNDS LIKE KEVIN OR JULIO! The biggest asses that company employs right under Sero

lol, I won't say names but this has happened more than once. I typically try to avoid them now, but will deal with a couple people there - if the load works for us.

 

[loaders]

Gentlemen, gentlemen! Please try and avoid airing any “dirty laundry” that might exist between the two of you on this site. Although it is meaningful and dreadfully important to you, it really isn’t for the rest of us. Let’s try and keep this discussion on track and focused on wait times and layovers. As we have seen, it is extremely topical and an almost everyday occurrence in our industry.

 

[Rob]

Am I missing something here??

Who pays their drivers by hours ?

NOBODY unless its a city driver. Some drivers dont even get a rpm they just get a flat rate for every trip especially east coast. Almost every single driver only gets paid while incurring miles.

So to be honest waiting time is a fake charge. Its only costing the carrier time off the next load, but when their is 3 hours wait time at a rcvr or shipper the driver isnt going to get paid 1 single penny extra and the company isnt actually losing money... Wait times are the cost of doing business.

And on the flip side, when a broker does pay a carrier waiting time , how often does the waiting time actually trickle down to the driver? NEVER! they still have to beg for waiting time or a 50.00$ layover. Especially at these companies that start salary at .44cents a mile

BULLSHIT but really starting to expect nothing less from you. My drivers get 25 bucks for pu IF waiting time occurs they go on the clock at 2 hours weather we can get paid or not they do you know why because good drivers are hard to find and time is money hence they get paid. The fact some brokers even think like you is one of the biggest problems in this industry. I can sit here all day and name carriers on this board that do and think the same way as we do it. Thank goodness SOME brokers actually give a shit and others...

 

[tasuinam]

I like how "rhymes with schmellmar" gets out of wait time.

Send you an order that you booked with them at 11:00, with an ETA to pick up at 13:00, getting load sheet at 11:30 with a 10:00 pickup time. Right away make a phone call and get the ol' "sorry, another carrier bailed so we can't change the appointment time. Just go in bro, we never have anyone there past 2 hours."

A- carrier probably bailed because rate was horrible to begin with and found something better (is what I tell myself as I don't want to believe we are set up to fail so they can pocket the wait time.)
B- now I am desperate because I need to move driver, so agree to the load (stupid me)
C- I remind them we are bailing them out with a recovery, please tell shipper we aren't the late ones but the recovery plan.
D- "Just go in Bro, it's all good."
E- Driver loses 5 hours loading because he was late and is now a "work-in"
F- I remind Delmar we were the recovery carrier and not the reason for being late, can you please call shipper
G- Radio silence, until loaded
H-Send wait time request
I- Sorry, can't pay you because YOU were late

I guess this the cost of doing business?

DAMN! another story
A-I book a load for 17:00
B- shipper is 24/7 as we have done several loads out off there
C-unloading takes longer than normal (we got paid wait time) as due to storm some dock workers didn't show
D-next load cancelled - I say the shipper is 24/7 and they are FCFS so what's the issue - delivery will not be affected
E- finally hear that they gave the load an hour prior to someone for $50 less
GRRRRRRRRR!

 

[WALTERK]

The state of affairs is such that if you don't have your own customers where a mutual respect guides business transactions, you should ALWAYS expect the worst. Limiting exposure is the key here but that's no brainer. Sometimes you just don't have a choice and must risk dealing with an unknown.
Of course, there is no excuse for an unethical behavior, but the sooner you accept it as a norm the sooner you can concentrate on limiting it. A solid confirmation is always a good start.... Just my 2 cents.

 

[Freight Broker]

I pay wait time but if the customer makes a habit out of delaying trucks we stop servicing them for the obvious reason that I just can't afford to pay hours of detention on every second or third load. Once in awhile sure.. stuff happens and good customers run into problems. But the other kind who don't care about being organised and happily delay trucks all day every day.. those guys we won't service. Luckily my shippers are good.. but some of the receivers are the ones we have issues with.. no prob.. we're on to them and simply don't go there.

 

[JN1981]

Am I missing something here??

Who pays their drivers by hours ?

NOBODY unless its a city driver. Some drivers dont even get a rpm they just get a flat rate for every trip especially east coast. Almost every single driver only gets paid while incurring miles.

So to be honest waiting time is a fake charge. Its only costing the carrier time off the next load, but when their is 3 hours wait time at a rcvr or shipper the driver isnt going to get paid 1 single penny extra and the company isnt actually losing money... Wait times are the cost of doing business.

And on the flip side, when a broker does pay a carrier waiting time , how often does the waiting time actually trickle down to the driver? NEVER! they still have to beg for waiting time or a 50.00$ layover. Especially at these companies that start salary at .44cents a mile

First, Shayne, were you dropped an your head as a child or were you born this way?

Second, before long, hourly pay will be how long haul drivers are paid. Its going to be sooner rather than later. ELD is going to make is possible and an aging workforce and millennials that don't understand mileage pay are going to be the reason.

Third, regardless of how the driver is paid, if you are holding up a truck beyond the agreed time, that truck needs to be compensated. And that compensation goes to both the driver and the truck as they are both losing on revenue.

 

[fedup]

Why would any broker be trying to determine costs associated with a truck - you wouldn't know because you don't have any.
A truck/trailer has to make a certain amount of revenue per day to survive the costs.
No carrier or driver wants any waiting time - they just want to keep moving.
Simple solution - waiting time should be $300.00/hour and hope you never have to collect it. Waiting time is not a "cost of doing business" nor does $50.00/hour go very far in helping offset the daily costs.
If shippers/receivers had to pay for their incompetence then maybe they would be more organized in getting trucks loaded and off loaded in a timely manner.
Carriers get fined if they are late - how about we fine the shipper/receiver when we are on time but they don't offload us??
The drivers in my experience have always been compensated for waiting time - they just don't want to wait.
Maybe they have plans that night and just want to get the work done so they can go home - easy for a broker to say it's no big deal - your ass is sitting at home or out doing your plans while the driver sits some place getting disrespected.
High time the carriers took back control of the requirements for shipments rather than simply accepting what a broker "determines" you should get paid.
Love the good solid brokers out there - just getting fewer and fewer.

 

[RAINDOG]

Carriers get fined if they are late - how about we fine the shipper/receiver when we are on time but they don't offload us??

Arbitrary fines being put on load tenders. Some of these fines are outrageous, sometimes costing more than what the load rate agreed upon.

I sometimes wonder if maybe we should amend these loads when they come over with our own disclaimer that anything past the 2 hours loading will be met with $300 dollars an hour in wait time. Anything after 30 days to pay will be a $25 dollar charge per day? Usually though, I just give them back.

 

[Igor Galanter]

Arbitrary fines being put on load tenders. Some of these fines are outrageous, sometimes costing more than what the load rate agreed upon.

I sometimes wonder if maybe we should amend these loads when they come over with our own disclaimer that anything past the 2 hours loading will be met with $300 dollars an hour in wait time. Anything after 30 days to pay will be a $25 dollar charge per day? Usually though, I just give them back.

Just as my grandma was saying:" Just don't step in to a poop and you won't stink"...

 

[fedup]

Not lumping all brokers - this is less about brokers and more about the ones that hide the facts they are aware of when booking and also waiting time is what's in this thread. No Broker beating here - just sayin!!
Throwing this out there - where is the sanity in anything "free".
Why is there the expectation TL is 1 to 2 hours "free" and LTL 30 minutes or 1 hour??? Insanity - you want a warehouse - buy one. Trucks are for trucking.
That's why the old adage still applies "time is money". Too many brokers think a local city move should be "cheap" because they are looking at in in miles and not time.
Takes an hour to load and get paperwork - hour to offload and do the same - give it an hour to get from shipper to receiver with traffic and lights. Your three hours into this shipment and that's if you didn't sit on either end. 1st the broker thinks this shipment is worth - pick a number - $200.00 (your only a mile down the road they say), then they expect "free" time on either end. Now your 3-4 hours into your day for $200.00??
How about those working for brokers give their companies 2 free hours at the beginning and at the end of their day!!! What's wrong with that - you expect us to accept it.
Insanity I say!!!!! LOL

 

[loaders]

Until they can devise a way that the freight will miraculously jump from the trailer to the receiving dock as the truck slowly idles by, there will be some time, free or otherwise, required to load or unload. I can understand and appreciate your pain regarding unpaid waiting time. We go to bat daily on behalf of our carriers to get compensation for delays loading or unloading. Almost just as often, we have to tell a carrier, no, there will be no waiting time. You had an agreed, scheduled pick up/delivery appointment and you missed it. The shipper/receiver will work you in as fast as they can . Interestingly, it seems to be the same customer in both cases. At least they’re fair and even handed.

 

[Shakey]

nothing is free in life, 2 hours included in the base rate, not free.

 

[Fr8Guru]

Not lumping all brokers - this is less about brokers and more about the ones that hide the facts they are aware of when booking and also waiting time is what's in this thread. No Broker beating here - just sayin!!
Throwing this out there - where is the sanity in anything "free".
Why is there the expectation TL is 1 to 2 hours "free" and LTL 30 minutes or 1 hour??? Insanity - you want a warehouse - buy one. Trucks are for trucking.
That's why the old adage still applies "time is money". Too many brokers think a local city move should be "cheap" because they are looking at in in miles and not time.
Takes an hour to load and get paperwork - hour to offload and do the same - give it an hour to get from shipper to receiver with traffic and lights. Your three hours into this shipment and that's if you didn't sit on either end. 1st the broker thinks this shipment is worth - pick a number - $200.00 (your only a mile down the road they say), then they expect "free" time on either end. Now your 3-4 hours into your day for $200.00??
How about those working for brokers give their companies 2 free hours at the beginning and at the end of their day!!! What's wrong with that - you expect us to accept it.
Insanity I say!!!!! LOL

While you bring up some solid points about the time requirements etc. I really think the local problems stems from shippers and not the brokers. I have quoted a ton of GTA moves, asset and brokerage, for a multitude of customers and the rates are always the same from the customer side. They expect to pay $250-300 regardless of miles/time/product.

They have been conditioned to pay that by local carriers who utilize agency drivers with equipment from the 80's.

 

[tasuinam]

We just had a load where a 1 pick 1 drop turned into - dropping trailer for two days including 1 drop, then move to another location and drop, then pick.
All parties involved were amazing - it all worked out...but that is because everyone understood the value of time.
Unexpected things always happen - I say carriers and brokers should get choosy about who they work with...if the others don't get loads then they will weed themselves out - survival of the fittest not the cheapest

 

[Freight Broker]

City moves can pay well.. I found this out by accident when someone asked me for a quote for a flatbed move from Mississauga to Whitby. Not wanting the load, I quoted $1200.00.. and to my surprise got it for that. Doesn't happen often though.. I generally get offers of $550..00 to $700 on my cattle call lists.. Which probably is fine when everything lines up.. but as soon as something goes wrong.. traffic.. slow loading/unloading any potential profit goes up in smoke.

 

[Igor Galanter]

And not to add any salt to the wound, wait till we all loose our "essential" status ( if not already by the general public) and traffic will get back to usual...