Did anyone recently get a survey from Livingston about their service? It must have struck a nerve, because I took the 5 or 10 minutes from my day to write a scathing comment at the end about how they outsource their customer service to third world countries, take sometimes hours or days to clear a shipment, have nobody answering the phone that can do anything at all to help you, etc. I never thought for a moment any real human would read my comment, much less take my comment into consideration. I was angry that day and my comment reflected that. Someone emailed me today asking to set up a phone call to help understand my concerns! Well, I don't do enough business with Livingston to want to invest more time is speaking with them, but I was surprised that someone actually read that and wanted to follow up with me.
www.livingstonintl.com
