CAT Global Inc

[MikeJr]

Going to your accounting department putting out fires for the membership of this forum is only a band-aid.
"This company will out us"
"Ok lets pay them"
"This company called our customer"
"Oh, we better pay them too"
In the end, it just means that some other company that isn't here or isn't calling your customer waits even longer. Right?
It's crystal clear what's happening here, I hope your management can sort out the issues and do hope that profitability as well as strong fiscal decisions get your firm back into the 45-60 days many carriers have seen in the past.

Keep well,
Mike

 

[CAT Global]

Going to your accounting department putting out fires for the membership of this forum is only a band-aid.
"This company will out us"
"Ok lets pay them"
"This company called our customer"
"Oh, we better pay them too"
In the end, it just means that some other company that isn't here or isn't calling your customer waits even longer. Right?
It's crystal clear what's happening here, I hope your management can sort out the issues and do hope that profitability as well as strong fiscal decisions get your firm back into the 45-60 days many carriers have seen in the past.

Keep well,
Mike

A big part of the frustration expressed in this forum has been about a lack of communication. That’s exactly why we’ve made the effort to engage here and in DMs: to share information directly, clear up rumors, and make sure questions don’t go unanswered. Yet, when we do take these alternative measures, others, whether directly affected or not, sometimes choose to discredit the effort or stir up new doubts.

I’ll say it again: everyone is entitled to their opinion, and I respect that. But in the interest of helping, we’re focused on communicating openly and eliminating misinformation, whether it’s speculation about financial, operational, or other problems and stories that have been spread here.

If anyone has specific questions or issues, I encourage you to reach out directly. My team and I are committed to helping anyone who contacts us via DM. What I won’t do is debate endlessly about the legitimacy of our efforts. The community is stronger when we encourage constructive dialogue rather than fabricating stories or normalizing unethical behavior.

We remain committed to working with carriers in good faith, and I’m here to support anyone who wants to engage productively.

 

[JACKBURTON]

A big part of the frustration expressed in this forum has been about a lack of communication. That’s exactly why we’ve made the effort to engage here and in DMs: to share information directly, clear up rumors, and make sure questions don’t go unanswered. Yet, when we do take these alternative measures, others, whether directly affected or not, sometimes choose to discredit the effort or stir up new doubts.

I’ll say it again: everyone is entitled to their opinion, and I respect that. But in the interest of helping, we’re focused on communicating openly and eliminating misinformation, whether it’s speculation about financial, operational, or other problems and stories that have been spread here.

If anyone has specific questions or issues, I encourage you to reach out directly. My team and I are committed to helping anyone who contacts us via DM. What I won’t do is debate endlessly about the legitimacy of our efforts. The community is stronger when we encourage constructive dialogue rather than fabricating stories or normalizing unethical behavior.

We remain committed to working with carriers in good faith, and I’m here to support anyone who wants to engage productively.

I think it's the lack of payment that's the big problem

 

[youngtea]

I think it's the lack of payment that's the big problem

lol the victim mentality is strong in this one.

 

[bigt]

A big part of the frustration expressed in this forum has been about a lack of communication. That’s exactly why we’ve made the effort to engage here and in DMs: to share information directly, clear up rumors, and make sure questions don’t go unanswered. Yet, when we do take these alternative measures, others, whether directly affected or not, sometimes choose to discredit the effort or stir up new doubts.

I’ll say it again: everyone is entitled to their opinion, and I respect that. But in the interest of helping, we’re focused on communicating openly and eliminating misinformation, whether it’s speculation about financial, operational, or other problems and stories that have been spread here.

If anyone has specific questions or issues, I encourage you to reach out directly. My team and I are committed to helping anyone who contacts us via DM. What I won’t do is debate endlessly about the legitimacy of our efforts. The community is stronger when we encourage constructive dialogue rather than fabricating stories or normalizing unethical behavior.

We remain committed to working with carriers in good faith, and I’m here to support anyone who wants to engage productively.

You can claim of legitimacy of efforts on this form but in realty, you accounting has ZERO efforts to reply to emails.

 

[MikeJr]

I don't know about you, but the ownership of the firm I'm employed, and also their legal team would certainly prefer communications relating to business activities are handled through company equipment and company emails, on company phones, Teams, Zooms, texts, etc. especially when it comes to talking about company funds.

Imagine everyone conducting business through online forums, their personal gmail and on personal cell phones. Where's the accountability then? How do you track a conversation history?

As a volunteer moderator here, I can tell you that 'someone' has access to every key stroke, DM, post and even all edits and revisions on this site. If your employer is fine with that, great. I sure as heck wouldn't be.

Honestly though, I do applaud and totally understand your efforts to improve communication, but you shouldn't have to do it here. Do it replying to the AP emails.

Keep well,
Mike

 

[Deisel1]

It's highly unusual for any sector to conduct business conversations with their suppliers through an online public forum.

I know here, our legal representatives would be high irate that this was a channel of communication taken to clear up financial short coming of the business. Maybe grounds for dismissal.

 

[TMLJ13]

...Just pay your bills! LOL. If I did business with your trucks (I do not) and had your pay trends (I certainly do not), you would have cut me off a long time ago. For that matter, so would 90% of the assets in this forum, as they should! You says Finances are fine. IF that's actually the case, you are purposely holding payment on hard working carrier "partners". I'm not sure what's worse...

 

[Truck7]

A big part of the frustration expressed in this forum has been about a lack of communication. That’s exactly why we’ve made the effort to engage here and in DMs: to share information directly, clear up rumors, and make sure questions don’t go unanswered. Yet, when we do take these alternative measures, others, whether directly affected or not, sometimes choose to discredit the effort or stir up new doubts.

I’ll say it again: everyone is entitled to their opinion, and I respect that. But in the interest of helping, we’re focused on communicating openly and eliminating misinformation, whether it’s speculation about financial, operational, or other problems and stories that have been spread here.

If anyone has specific questions or issues, I encourage you to reach out directly. My team and I are committed to helping anyone who contacts us via DM. What I won’t do is debate endlessly about the legitimacy of our efforts. The community is stronger when we encourage constructive dialogue rather than fabricating stories or normalizing unethical behavior.

We remain committed to working with carriers in good faith, and I’m here to support anyone who wants to engage productively.

Can someone reply to us when we send countless emails and call multiple times? Why do I have to come to a forum to find this when we should be getting replies directly via email or answers to our calls? We have been told that payment will be sent out this week, then next week, and after that, we will stop receiving responses. All our invoices have all the correct paperwork, and nothing is missing. The only thing we are missing is the payment for our services. You guys are 90+ days overdue on payments with us. Release the payments, or let us know honestly that you are not financially secure to release them.

 

[bigt]

Did any one was told by CAT accounting that they will report Carrier to 411 Freight guard? For not paying their bills?

 

[JN1981]

Maybe a year ago we had an issue with not getting paid in a timely manner after emailing different people it did get sorted out and then cleared up, then we received several payments on or before 30 days, so thought problem was solved. Unfortunately, the aging increased and we had a concerning number of invoices well past due. We were getting no communication via email or phone and were preparing to take it to the next steps.

I will give @CAT Global credit, when I reached out via DM I had a payment for most of those invoices within a day and another nudge a week later had the rest of them paid.

Yes, shouldn’t have to do that, they should just be paid on time and there should be communication through email. But, I appreciate another avenue to clean up old invoices.

 

[AHA Trans]

Maybe a year ago we had an issue with not getting paid in a timely manner after emailing different people it did get sorted out and then cleared up, then we received several payments on or before 30 days, so thought problem was solved. Unfortunately, the aging increased and we had a concerning number of invoices well past due. We were getting no communication via email or phone and were preparing to take it to the next steps.

I will give @CAT Global credit, when I reached out via DM I had a payment for most of those invoices within a day and another nudge a week later had the rest of them paid.

Yes, shouldn’t have to do that, they should just be paid on time and there should be communication through email. But, I appreciate another avenue to clean up old invoices.

Largely the same for us on this. Their accounting team 100% needs to exist at the very least but if it's between getting no answers or payments whatsoever and needing to reach out to someone on a forum to get paid, I'll take the latter. The official accounting emails and phone lines need to 100% be the primary means of communication though and that needs to be handled significantly better than it has been for a while now.

 

[Igor Galanter]

I am afraid that @CAT Global will get overwhelmed with the requests so wait till someone else from their team will joined the forum. That will definitely express the payments, eh...

 

[Trucker13]

Just adding this here as an important heads-up for carriers, so you don’t end up burned or struggling to collect payment.


Most factoring companies have now moved CAT to Do Not Use (DNU) status. That means if you currently have invoices with them that are 100+ days past due, there’s a high chance those receivables will be charged back to you. I know this is a tough pill to swallow, especially in today’s market conditions, but the reality is: do not expect CAT’s situation to improve anytime soon. Their dismissive response about staff being “on vacation” is simply an attempt to cover up a much deeper issue.


Behind the scenes, dispatchers and carrier reps are resigning because they’re dealing with more accounts payable questions than actual dispatch work. My own factoring company confirmed that CAT’s financials, which they were required to submit, were poor. As a result, our invoices—over $100K worth—were charged back to us. We’re now forced to pursue recovery under the BOL Act by contacting consignees directly.


I know some tried to discredit my earlier warning, but I can assure you, CAT is not in a stable financial position. If you’re skeptical, don’t just take my word for it—call any factoring company and ask them about their current experience with CAT.

 

[EricG]

Just adding this here as an important heads-up for carriers, so you don’t end up burned or struggling to collect payment.


Most factoring companies have now moved CAT to Do Not Use (DNU) status. That means if you currently have invoices with them that are 100+ days past due, there’s a high chance those receivables will be charged back to you. I know this is a tough pill to swallow, especially in today’s market conditions, but the reality is: do not expect CAT’s situation to improve anytime soon. Their dismissive response about staff being “on vacation” is simply an attempt to cover up a much deeper issue.


Behind the scenes, dispatchers and carrier reps are resigning because they’re dealing with more accounts payable questions than actual dispatch work. My own factoring company confirmed that CAT’s financials, which they were required to submit, were poor. As a result, our invoices—over $100K worth—were charged back to us. We’re now forced to pursue recovery under the BOL Act by contacting consignees directly.


I know some tried to discredit my earlier warning, but I can assure you, CAT is not in a stable financial position. If you’re skeptical, don’t just take my word for it—call any factoring company and ask them about their current experience with CAT.

Interesting but not surprising to say the least.

Where there is smoke, fire isn't far behind.. lots of people fanning the flames it seems.

The smoke is very visible it seems... and seems like @Trucker13 just found the flames.

 

[tasuinam]

I think it is based also on what office you picked the load out of - a US load out of Montreal was paid at 40 days (in march) and then the latest one out of Toronto was at 86 days - this forum helped to get paid... but as of now - not using till I see something diff.

 

[bigt]

I think it is based also on what office you picked the load out of - a US load out of Montreal was paid at 40 days (in march) and then the latest one out of Toronto was at 86 days - this forum helped to get paid... but as of now - not using till I see something diff.

I second to that. The loads we did was Toronto office and sales rep, Danka was on emails and try CAT accounting to response but They ignored emails from Danka as well.

 

[youngtea]

CAT inc and CAT Global are two separate companies with different MC#.
All payments from both CAT Inc and CAT Global are made out from CAT Inc. in Cote Du Lac.

My personal opinion is CAT Inc is having money issues and management in CAT Global has to beg CAT Inc to make our important payments as seen above.

 

[CAT Global]

Just adding this here as an important heads-up for carriers, so you don’t end up burned or struggling to collect payment.


Most factoring companies have now moved CAT to Do Not Use (DNU) status. That means if you currently have invoices with them that are 100+ days past due, there’s a high chance those receivables will be charged back to you. I know this is a tough pill to swallow, especially in today’s market conditions, but the reality is: do not expect CAT’s situation to improve anytime soon. Their dismissive response about staff being “on vacation” is simply an attempt to cover up a much deeper issue.


Behind the scenes, dispatchers and carrier reps are resigning because they’re dealing with more accounts payable questions than actual dispatch work. My own factoring company confirmed that CAT’s financials, which they were required to submit, were poor. As a result, our invoices—over $100K worth—were charged back to us. We’re now forced to pursue recovery under the BOL Act by contacting consignees directly.


I know some tried to discredit my earlier warning, but I can assure you, CAT is not in a stable financial position. If you’re skeptical, don’t just take my word for it—call any factoring company and ask them about their current experience with CAT.

This is yet another example of rumors and lies that serve no purpose other than to stir the pot and slow us down. Let me be clear: we have never been required to provide financials to any factoring company—this claim is simply false. All this posters comments related to factoring companies are untrue. Simply put.

In addition, no one from our staff has resigned, and regardless of personal opinions about using this forum, I continue to work directly with anyone who reaches out to get their issues resolved. Not ideal, I agree but at least demonstrating we are trying to use all avenues to get things resolved.

At the end of the day, each person can choose to work with me and my team to get paid, or not. But hopefully everyone recognizes that those “with no skin in the game,” as one poster put it, are the ones fanning the flames.

What matters is results. Every hold-up brought to me so far has been responded to and, if not fully cleared, has been given clear communication on next steps and a resolution. If you want resolution, contact me and I’ll help. If you choose not to, at least recognize the difference between facts and the deliberate misinformation circulating in this forum—evidenced by the very post I am replying to.

 

[Trucker13]

So, instead of all the back-and-forth, why not just pay your bills? CAT is acting as though it has done nothing wrong, yet multiple carriers on this very forum have shared the same experience: no responses on invoices, missed payment dates, and repeated failed promises. This situation could be resolved quickly if CAT simply honored its obligations.

I stand by my original post. Call any factoring company—CAT has been moved to DNU status. Factoring companies are no longer purchasing your invoices. But let me guess, you’ll say your “internal documents” show otherwise, just as you tried earlier to refute the Transcredit report. Those aren’t facts; those are deflections.

This is yet another example of rumors and lies that serve no purpose other than to stir the pot and slow us down. Let me be clear: we have never been required to provide financials to any factoring company—this claim is simply false. All this posters comments related to factoring companies are untrue. Simply put.

In addition, no one from our staff has resigned, and regardless of personal opinions about using this forum, I continue to work directly with anyone who reaches out to get their issues resolved. Not ideal, I agree but at least demonstrating we are trying to use all avenues to get things resolved.

At the end of the day, each person can choose to work with me and my team to get paid, or not. But hopefully everyone recognizes that those “with no skin in the game,” as one poster put it, are the ones fanning the flames.

What matters is results. Every hold-up brought to me so far has been responded to and, if not fully cleared, has been given clear communication on next steps and a resolution. If you want resolution, contact me and I’ll help. If you choose not to, at least recognize the difference between facts and the deliberate misinformation circulating in this forum—evidenced by the very post I am replying to.

Instead of spending energy posting on forums, how about actually responding to carriers’ emails? Carriers deserve real communication and, more importantly, their payments. Nothing you’ve posted here has provided a resolution for the majority of us waiting to be paid.