CAT Global Inc

Going to your accounting department putting out fires for the membership of this forum is only a band-aid.
"This company will out us"
"Ok lets pay them"
"This company called our customer"
"Oh, we better pay them too"
In the end, it just means that some other company that isn't here or isn't calling your customer waits even longer. Right?
It's crystal clear what's happening here, I hope your management can sort out the issues and do hope that profitability as well as strong fiscal decisions get your firm back into the 45-60 days many carriers have seen in the past.

Keep well,
Mike
 
  • Like
Reactions: Pinktruck4, EricG, James T and 4 others
MikeJr said:
Going to your accounting department putting out fires for the membership of this forum is only a band-aid.
"This company will out us"
"Ok lets pay them"
"This company called our customer"
"Oh, we better pay them too"
In the end, it just means that some other company that isn't here or isn't calling your customer waits even longer. Right?
It's crystal clear what's happening here, I hope your management can sort out the issues and do hope that profitability as well as strong fiscal decisions get your firm back into the 45-60 days many carriers have seen in the past.

Keep well,
Mike
Click to expand...
A big part of the frustration expressed in this forum has been about a lack of communication. That’s exactly why we’ve made the effort to engage here and in DMs: to share information directly, clear up rumors, and make sure questions don’t go unanswered. Yet, when we do take these alternative measures, others, whether directly affected or not, sometimes choose to discredit the effort or stir up new doubts.

I’ll say it again: everyone is entitled to their opinion, and I respect that. But in the interest of helping, we’re focused on communicating openly and eliminating misinformation, whether it’s speculation about financial, operational, or other problems and stories that have been spread here.

If anyone has specific questions or issues, I encourage you to reach out directly. My team and I are committed to helping anyone who contacts us via DM. What I won’t do is debate endlessly about the legitimacy of our efforts. The community is stronger when we encourage constructive dialogue rather than fabricating stories or normalizing unethical behavior.

We remain committed to working with carriers in good faith, and I’m here to support anyone who wants to engage productively.
 
CAT Global said:
A big part of the frustration expressed in this forum has been about a lack of communication. That’s exactly why we’ve made the effort to engage here and in DMs: to share information directly, clear up rumors, and make sure questions don’t go unanswered. Yet, when we do take these alternative measures, others, whether directly affected or not, sometimes choose to discredit the effort or stir up new doubts.

I’ll say it again: everyone is entitled to their opinion, and I respect that. But in the interest of helping, we’re focused on communicating openly and eliminating misinformation, whether it’s speculation about financial, operational, or other problems and stories that have been spread here.

If anyone has specific questions or issues, I encourage you to reach out directly. My team and I are committed to helping anyone who contacts us via DM. What I won’t do is debate endlessly about the legitimacy of our efforts. The community is stronger when we encourage constructive dialogue rather than fabricating stories or normalizing unethical behavior.

We remain committed to working with carriers in good faith, and I’m here to support anyone who wants to engage productively.
Click to expand...
I think it's the lack of payment that's the big problem
 
  • Like
Reactions: TPMLMF, TMLJ13, LrgCar and 4 others
CAT Global said:
A big part of the frustration expressed in this forum has been about a lack of communication. That’s exactly why we’ve made the effort to engage here and in DMs: to share information directly, clear up rumors, and make sure questions don’t go unanswered. Yet, when we do take these alternative measures, others, whether directly affected or not, sometimes choose to discredit the effort or stir up new doubts.

I’ll say it again: everyone is entitled to their opinion, and I respect that. But in the interest of helping, we’re focused on communicating openly and eliminating misinformation, whether it’s speculation about financial, operational, or other problems and stories that have been spread here.

If anyone has specific questions or issues, I encourage you to reach out directly. My team and I are committed to helping anyone who contacts us via DM. What I won’t do is debate endlessly about the legitimacy of our efforts. The community is stronger when we encourage constructive dialogue rather than fabricating stories or normalizing unethical behavior.

We remain committed to working with carriers in good faith, and I’m here to support anyone who wants to engage productively.
Click to expand...
You can claim of legitimacy of efforts on this form but in realty, you accounting has ZERO efforts to reply to emails.
 
I don't know about you, but the ownership of the firm I'm employed, and also their legal team would certainly prefer communications relating to business activities are handled through company equipment and company emails, on company phones, Teams, Zooms, texts, etc. especially when it comes to talking about company funds.

Imagine everyone conducting business through online forums, their personal gmail and on personal cell phones. Where's the accountability then? How do you track a conversation history?

As a volunteer moderator here, I can tell you that 'someone' has access to every key stroke, DM, post and even all edits and revisions on this site. If your employer is fine with that, great. I sure as heck wouldn't be.

Honestly though, I do applaud and totally understand your efforts to improve communication, but you shouldn't have to do it here. Do it replying to the AP emails.

Keep well,
Mike
 
  • Like
Reactions: Igor Galanter, James T and JACKBURTON
It's highly unusual for any sector to conduct business conversations with their suppliers through an online public forum.

I know here, our legal representatives would be high irate that this was a channel of communication taken to clear up financial short coming of the business. Maybe grounds for dismissal.
 
...Just pay your bills! LOL. If I did business with your trucks (I do not) and had your pay trends (I certainly do not), you would have cut me off a long time ago. For that matter, so would 90% of the assets in this forum, as they should! You says Finances are fine. IF that's actually the case, you are purposely holding payment on hard working carrier "partners". I'm not sure what's worse...
 
Last edited:
CAT Global said:
A big part of the frustration expressed in this forum has been about a lack of communication. That’s exactly why we’ve made the effort to engage here and in DMs: to share information directly, clear up rumors, and make sure questions don’t go unanswered. Yet, when we do take these alternative measures, others, whether directly affected or not, sometimes choose to discredit the effort or stir up new doubts.

I’ll say it again: everyone is entitled to their opinion, and I respect that. But in the interest of helping, we’re focused on communicating openly and eliminating misinformation, whether it’s speculation about financial, operational, or other problems and stories that have been spread here.

If anyone has specific questions or issues, I encourage you to reach out directly. My team and I are committed to helping anyone who contacts us via DM. What I won’t do is debate endlessly about the legitimacy of our efforts. The community is stronger when we encourage constructive dialogue rather than fabricating stories or normalizing unethical behavior.

We remain committed to working with carriers in good faith, and I’m here to support anyone who wants to engage productively.
Click to expand...
Can someone reply to us when we send countless emails and call multiple times? Why do I have to come to a forum to find this when we should be getting replies directly via email or answers to our calls? We have been told that payment will be sent out this week, then next week, and after that, we will stop receiving responses. All our invoices have all the correct paperwork, and nothing is missing. The only thing we are missing is the payment for our services. You guys are 90+ days overdue on payments with us. Release the payments, or let us know honestly that you are not financially secure to release them.
 
Did any one was told by CAT accounting that they will report Carrier to 411 Freight guard? For not paying their bills?
 
Maybe a year ago we had an issue with not getting paid in a timely manner after emailing different people it did get sorted out and then cleared up, then we received several payments on or before 30 days, so thought problem was solved. Unfortunately, the aging increased and we had a concerning number of invoices well past due. We were getting no communication via email or phone and were preparing to take it to the next steps.

I will give @CAT Global credit, when I reached out via DM I had a payment for most of those invoices within a day and another nudge a week later had the rest of them paid.

Yes, shouldn’t have to do that, they should just be paid on time and there should be communication through email. But, I appreciate another avenue to clean up old invoices.
 
  • Like
Reactions: AHA Trans
JN1981 said:
Maybe a year ago we had an issue with not getting paid in a timely manner after emailing different people it did get sorted out and then cleared up, then we received several payments on or before 30 days, so thought problem was solved. Unfortunately, the aging increased and we had a concerning number of invoices well past due. We were getting no communication via email or phone and were preparing to take it to the next steps.

I will give @CAT Global credit, when I reached out via DM I had a payment for most of those invoices within a day and another nudge a week later had the rest of them paid.

Yes, shouldn’t have to do that, they should just be paid on time and there should be communication through email. But, I appreciate another avenue to clean up old invoices.
Click to expand...
Largely the same for us on this. Their accounting team 100% needs to exist at the very least but if it's between getting no answers or payments whatsoever and needing to reach out to someone on a forum to get paid, I'll take the latter. The official accounting emails and phone lines need to 100% be the primary means of communication though and that needs to be handled significantly better than it has been for a while now.
 
You must log in or register to reply here.
Top Bottom