CAT Global Inc
- Thread starter Gr8Loads
- Start date
Don't know if Penner brokers actual freight but every second one of their trailers you see going down the road has a flip flop truck under it.
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You can do as you please. I've always said, and the majority of the membership here will agree, members who use their real name words hold 1000% more water than anonymous people. How do we even know if you work at CAT, never mind hold any position of power over getting payments sent out?
Based on the messages in this thread I feel like you work there, but have no pull whatsoever.
Keep well,
Mike (my real name)
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Rather than pulling our payables team into forum discussions, we feel it’s best for them to stay focused on processing payments as quickly as possible. I’m here to help with communication so that they can dedicate their time on moving payments along efficiently.
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Everyone is entitled to their opinion, and I respect that. For those who have reached out to me directly, we’ve been able to work together to get payments resolved.
Questioning whether I have any influence doesn’t move the conversation forward, it only creates mistrust and fuels rumours. As I’ve said before, when people connect with me directly, we’re able to address their concerns and get them the answers they need.
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So are you here to speak on behalf of your payables department?
I have no skin in this game but if I did, nothing you've said gives me the warm and fuzzy
I have no skin in this game but if I did, nothing you've said gives me the warm and fuzzy
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I did reach out on message and received a remittance slip via email today - waiting on the deposit and will update
Accounting should be their job as you mentioned instead of spending time on discussion form, as you said, totally agree with you. Only if they are doing their job, reply or updating people, in this case, no one is even responding ley alone payment updates.
After many emails through many days by our accounting, NO response from CAT accounting. When our accounting mention that they are contacting Costco, guess what, email received in less than a minute saying they will pay this week but still no date or amount or invoice numbers mentioned what they will pay. And asking account statement, when it was send few times is another way of delaying or buying time to delay, at-least in my opinion.
And our amount is not even that big but still delayed for no reason.
And our amount is not even that big but still delayed for no reason.
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We were paid on Friday finally. @CAT Global could you please update your payment terms now as Penner did so carrier know it before taking your next load.
it is not like we did not get paid at all. In the past, they paid below 60 days, without even we asking for payment. they were good with us, as i mentioned previously, But recently, some invoices were 80 plus days but even if they update the terms to 60 days, question is, will they pay with in that?
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We are having the same issue and same story. Have sent invoice 2-3 times, just get no response and then an apology saying they'll take care of it next pay run......here we wait. Were not moving loads for them anymore. Hopefully everyone stops moving their loads, at this point we are just bank rolling them.
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I think it all comes down to communication. It is tough times for everyone, but the reaction can't be to sit silent. I would rather have a conversation about a realistic payment timeline then hear nothing at all.
I agree, sounds like a gatekeeper / receptionist position they've assigned monitoring the public forums.
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If your receivables are up to date and relatively current, then there should always be adequate funds available to pay your suppliers. If not, then one or both, of two things has happened. One, ownership has drained the cash through dividends or pay raises. Two, your overhead has ballooned and your sales can’t cover your operating costs. In a freight brokerage operation, the question is very simple, if your customers have paid you, yet you cannot pay your suppliers, then where did the money go? The only way that a profitable freight brokerage experiences difficulty paying its suppliers, is the result of bad, or inattentive management.
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This is a fair comment, but what # should I call and whom should I ask for ? We have emailed and called (accounting, dispatch, managers) in local offices in QC and ON as well as TN. No one has an answer.
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I will communicate with our carrier management team as these were updated a while ago. Thank you for the feedback
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Feel free to message me the information and I can provide details that may be missing.
Sorry, too late. accounting has contacted shipper and receiver. Since your accounting did not provide any payment details yesterday after even requesting and mentioning that they will contact shipper and receiver and it seems to me that they don't care.