BVD Petroleum fraudulent charges

MaxPro Fuel - maxproltd.com out of Sauga, is what we use and a few of my companies use. You can reach out to them - solid discounts but at Husky/Esso and TA/Petro in the US. DM I can provide our account managers number if needed.
 
Question for everyone: how does insurance work with these BVD and 3rd party fuel cards? my understanding with the Pilot/FJ cards they work like a credit card and protect you against fraudulent charges. How about these BVD and other 3rd part vendors work?
 
MaxPro has fraud system in place, and do a through investigation to confirm if fraudulent transactions have occurred. They have always reversed payments or disabled cards when this has happened. Never had an issue with them as of yet
 
Howsmydriving said:
300K plus in fraud charges here. On one card over two months. And the worst part is how these people are trying to put it all on us. STAY AWAY OR RUN. Let me know if need lawyer representation
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Could you share the lawyer detail? we need one, BVD is refusing to dispute the fraudulent charges
 
flatbeders said:
MaxPro Fuel - maxproltd.com out of Sauga, is what we use and a few of my companies use. You can reach out to them - solid discounts but at Husky/Esso and TA/Petro in the US. DM I can provide our account managers number if needed.
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Husky/Esso need better coverage in Atlantic Canada
 
LrgCar said:
Really? They had the data breach not the customers, unbelievable. I would lawyer up ASAP and start gathering evidence, there is no reason you should be waiting this long.
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Even better, they keep threatening to cut off the cards for non payment of the fraudulent invoices - even though they were the result of insecure data being traded between BVD and Petropass- and even though they were at cardlock locations that our fleet never uses.

Just so you know what kind of corporate ethics they operate with?
 
thebluffs1 said:
Even better, they keep threatening to cut off the cards for non payment of the fraudulent invoices - even though they were the result of insecure data being traded between BVD and Petropass- and even though they were at cardlock locations that our fleet never uses.

Just so you know what kind of corporate ethics they operate with?
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You really need to be in contact with a good lawyer. That will immediately change their attitude. They will deny deny and keep denying until they know their demands will be contested.
 
TRKINSURE said:
hahah, imagine being insured by this company? what are some carriers thinking?
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We have BVD Cards and go through our statements every week, we had an issue with BVD double charging a transaction but they were quick to reverse it. This seems like a bigger issue and you would think they would have some insurance to protect their clients but i guess not
 
We only operate in Ontario and had $4000 in fuel taken in the Montreal area. We still have the fuel cards in our possession. The OPP has photographs from the video and ask me to identify them but I do not know or recognize the perpetrators. I am not sure how this scam works but be advised it is happening.
 
Have you onboarded to their new app where it generates a new driver id every few mins? I ask as that system is a pain to setup drivers on and if fuel theft is still happening then whats the point of all that
 
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mac said:
We only operate in Ontario and had $4000 in fuel taken in the Montreal area. We still have the fuel cards in our possession. The OPP has photographs from the video and ask me to identify them but I do not know or recognize the perpetrators. I am not sure how this scam works but be advised it is happening.
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More likely skimmer readers were used to steal an input info at the pumps and then cashing in to third party somewhere else...
 
LrgCar said:
Have you onboarded to their new app where it generates a new driver id every few mins? I ask as that system is a pain to setup drivers on and if fuel theft is still happening then whats the point of all that
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100 percent this question
 
LrgCar said:
Have you onboarded to their new app where it generates a new driver id every few mins? I ask as that system is a pain to setup drivers on and if fuel theft is still happening then whats the point of all that
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We find it very easy to on board. And drivers are not complaining at all.
 
My drivers are having troubles. Every time the driver either updates their phone, or updates the app it wipes out all the data and you have to login and start the whole process again - create card link, get a new registry number for the card and my staff have to send it to them before using it.
 
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