Wide Range Grimsby, On

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SCI

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Jun 17, 2008
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HORRIBLE TO DEAL WITH, ALWAYS EXCUSES AFTER EXCUSES HOW MANY YEARS DOES IT TAKE TO GET THERE PAYABLES IN ORDER. SHORT PAYMENTS, DELAYED PAYMENTS, NEVER GOT INVOICES LIKE I SAID HORIBBLE COMPANY TO DEAL WITH 2ND COMPANY I HAVE WORKED FOR AND THE SAME BULL**IT EXCUSES FROM THEM :mad:
 
I'm also having trouble with Wide Range.

I have one invoice over 70 days old and another not far behind it. I'm being told to wait until November 6 because they apparently only do one cheque run per month. That would be almost 90 days.

Anybody else with any info on these guys?

Do they usually pay this slow or are they in trouble?
 
This company has always been slow to pay. I recall 20 years ago when they first started having to constantly chase them for money. We have always been paid but very slow.
 
You need to call them at around 30 days. I think they base their payment schedule on who calls.
Yes, they are down to once a month printing...then they may sit on the cheque for a while.
They are slow, but if I call around 30 days, I usually get the cheque by 60 days.
Not great, but at least they pay.
I talk to Josie, she is very pleasant to deal with.

As for them having trouble....I am not sure. It does seem odd that they are doing business this way. It does not lend to good broker-carrier relations, that's for sure.
 
I agree. Jose is great do deal with and we follow up after 30 days. Slow, but they do pay.
 
I did call them around 40 days and left a message, but nobody got back to me. Now when I call they just keep telling me to wait 90 days. Problem is, I have two invoices with them. I'm getting concerned as history tells me that if I give them 90 days they will take much longer or disappear.
 
I also left an urgent message with their Controller, Sherry, in early afternoon yesterday and still have not bothered to return call. Not a good sign.
 
We dealt with Wide Range for many years and finally had to cut them off this past summer. The account was up to 90 days and Josie is only in 2 days a week - I had another contact and she was helpful with possible timelines and cheque numbers - but was told Josie releases the payments and if she isn't there alot - didn't hurry things up. If the controller is not returning your calls - a good indication of where Wide Range is heading.....

BEWARE....BEWARE....
 
I have just spoken to Sherry, their controller and demanded payment in full today. Of course she outright refused. When I explained that our company policy is to call their customer to get payment that way, she changed her tone. Now she says she's going to work on this and get back to me by the end of the day... We'll see...
 
Thanks for that faey06, I just may use that if I don't hear back soon.

At this time I am waiting to see if this Sherry will actually get back to me, or if I will be discussing the matter with their customer tomorrow.
 
They are on our DNU list as it takes usually 70 days plus to get paid.All of us are feeling the crunch these days but these guys have been doing this for years it seems more like policy than troubles
 
Thanks to all for the responses and info. We have a resolution.

I received a call in the afternoon yesterday that our cheque would be ready for pickup immediately. I sent someone out there and now have the cheque in my hands.

Of course I'm told that I am now on their DNU list... damn, that hurts...
 
You're on their DNU list !!! What a joke. I wonder how many Brokers would be prepared to pay out up to 95% of their revenue before even billing the customer. There should be no doubt as to why Carriers bitch about terms and low rates.
 
Damn right Truckit. The sad part about it is they are a trucking company. They should know better.

By the way, cool avitar!
 
jonny-chicken said:
Thanks to all for the responses and info. We have a resolution.

I received a call in the afternoon yesterday that our cheque would be ready for pickup immediately. I sent someone out there and now have the cheque in my hands.

Of course I'm told that I am now on their DNU list... damn, that hurts...
Click to expand...

How dare you demand prompt payment..that's totally unreasonable..:p
 
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