We had a little issue with them about 5 years ago. We brokered a load of chicken to them and everything went well. 3 months later we found out that the load was never inspected at FDA. I had to bring back the remaining product at my cost and the shipper deducted $22000 off of my account with them. My insurance would not cover the loss as it was not on our truck. Tried to get some compensation from Ursus and was told that they couldn't help us. I contacted their insurance company and found out that at the time of the incident there was no record of that truck being on their fleet. In the end I got the short end of the stick and since I had already paid Ursus they were not willing to help me out at all and never called me again on my freight.