Thanks. It seems the older post had mixed reviews.We did one shipment with them (A Large LTL CA --> BC).
The paperwork matches... customs docs etc.
Communication was less than great... they never gave us any updates without us asking.
Phone calls we not answered... but they did respond to Emails... not the first Email... it seems it takes two or three Emails to get a response.
Thanks. It seems the older post had mixed reviews.
For context... our shipment moved Feb 2024Thanks. It seems the older post had mixed reviews.
Yeah I'm not sure if we want to take the chance if they have double brokered in the past.service is decent from BC-CA for LTL and we have had decent communication, answers when asked over email. I dont really ever expect proactive updates from carriers, if they do then it's great.
However, there is a double broker risk.
Thanks. I appreciate the info. We decided not to use them.I put them on the DNU list 10 years ago due to numerous service issues and lies on ETAs / locations.
Supreme Chain is a related company, also on the DNU list