SUBHAN TRANSPORT INC - REPENTIGNY QC - MC-929534

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frtbrkr

Active Member
Feb 23, 2010
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Hi Everyone.

Does anyone do business with this carrier?

They have full load of damaged cargo in their yard and it cant be released since the insurance investigation is still in the works.

The Adjuster cant complete the investigation since the carrier does not cooperate with providing them the required documentations.

E-mails are being ignored. calls are going a Voice mail box which is full...

Any help is really appreciated.

Thanks
 
this cell only picks up when you call with blocked ID and promises to get back to you in 10 minutes, that's the end of it :(

Thanks
 
Whose insurance company is handling the investigation, the carrier hold the freight, or yours? If it is the carrier's own insurance provider, they are obligated to cooperated with the investigation as part of their contract with their insurer. If you haven't already done so, notify your insurance carrier and advise them of the situation. It is quite possible that they can assist in this matter.
 
it's the insurance company of the carrier, the insured is the carrier.

I was in contact with the Insurance Broker and the adjuster assigned to this case, they are both saying that they are trying to reach the carrier but they are unsuccessful (like we are...). The adjusted, gave us a list of documents they needed to proceed, some of them we gave them but the others (info about the trailer and driver record) has to come from he carrier. the Adjuster went of out there way to help us.

the load has been brought back since the receiver refused it all. it has been brought back by the carrier to one of their yards.

Do you think contacting the Insurance carrier (of the insured) directly can help?

We - As a Freight Broker - don't have any insurance
 
Looks like the fight then is between the carrier and his own insurer. All you can do is try to put pressure on them to resolve it. Going forward, it is highly recommended for freight brokers to have their own insurance, specifically contingency cargo. In the event that the carrier's insurance refuses to respond, or in cases such as this, you have a backup. It would also protect you in the event of a carrier providing you with fake or expired insurance information. I think it goes without saying that you can never have too much protection in this industry.
 
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madbooker

We don't, Freight Brokers are not required to have Insurance.

Don't worry, it's not liked we are a neglect outfit by any means, it's more that we have looked into it more then a year ago and i find the Contingent Cargo Policy's to be kind of a scam (sort of) and E&O as well as the Cargo Legal Liability premiums to be extremely expensive and not worth compared to the chances of being reimbursed, due to the fact that it's tough to have a broker being legally liable and those policy's contain clauses make it extremely hard to cover actually reimburse us or our customers for countless reasons. we spend hours upon hour with an agent of a reputable Insurance Brokerage firm and went over all the derails at great length.

About three weeks ago, i have asked my assistant to schedule appoints with two other agents about this very topic.

Anyway, it's another topic for another time. There are threads for this on this blog and we can address there.

I wish you can connect to me in private if you want to talk to me more about Freight Broker Insurance, I'm person who is very detailed and like to learn and always willing to correct my judgments (or miss judgments.)

Let me know
 
loaders said:
Looks like the fight then is between the carrier and his own insurer. All you can do is try to put pressure on them to resolve it. Going forward, it is highly recommended for freight brokers to have their own insurance, specifically contingency cargo. In the event that the carrier's insurance refuses to respond, or in cases such as this, you have a backup. It would also protect you in the event of a carrier providing you with fake or expired insurance information. I think it goes without saying that you can never have too much protection in this industry.
Click to expand...

loaders, i guess we have a different view of the Contingent Cargo polity, i find it to be not beneficial. We never had it, but as you can see in my other post, i have spent hours and i cant understand how it's worth the money spent.

as said to madbboker, if you can somehow PM me so we can have a talk about this. One of us is right and might not be me, but who knows???
 
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To each their own frtbrkr, but I have had contingency cargo, Errors and Omissions, and any other coverage for in excess of 25 years. Yes, it is costly, but I am sure it has saved me thousands of dollars over the years and when presenting ourselves to a potential new client, it demonstrates our commitment to offering a professional service.
 
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frtbrkr said:
it's the insurance company of the carrier, the insured is the carrier.

I was in contact with the Insurance Broker and the adjuster assigned to this case, they are both saying that they are trying to reach the carrier but they are unsuccessful (like we are...). The adjusted, gave us a list of documents they needed to proceed, some of them we gave them but the others (info about the trailer and driver record) has to come from he carrier. the Adjuster went of out there way to help us.

the load has been brought back since the receiver refused it all. it has been brought back by the carrier to one of their yards.

Do you think contacting the Insurance carrier (of the insured) directly can help?

We - As a Freight Broker - don't have any insurance
Click to expand...
You don't have contingency insurance??? , you should. We carry $250,000.00 and in a case like this you call your own broker who will know what to do...
 
Loaders - i agree with you it's a good Sales Pitch, and most Insurance agents told me that as one of the main reason to have this type if insurances. But i wish you can explain me more with when you said it actually saved you thousands of dollars, i hope there is a way we can talk.

FR84ME - i'm asking questions from the agents before signing up for the insurance and the answers i got then was not to our satisfaction. maybe if one of you can refer to an Insurance Broker specializing in this area.

Any help is appreciated!
 
Here is one of the many examples where having contingency cargo saved us money. We had a local carrier do a flatbed with tarp load within the city. They left the shipper without tarping and the load got wet when it rained while enroute. The customer filed a claim and we presented it to the carrier. Their insurers responded that the carrier did not have insurance coverage for that type of claim as they did not include flatbed work in the description of their operations. We filed with our contingency cargo policy and the customer was reimbursed for their loss. If memory serves me, the amount of that one was 25K. To operate without a safety net is too dangerous for me.
 
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frtbrkr said:
Loaders - i agree with you it's a good Sales Pitch, and most Insurance agents told me that as one of the main reason to have this type if insurances. But i wish you can explain me more with when you said it actually saved you thousands of dollars, i hope there is a way we can talk.

FR84ME - i'm asking questions from the agents before signing up for the insurance and the answers i got then was not to our satisfaction. maybe if one of you can refer to an Insurance Broker specializing in this area.

Any help is appreciated!
Click to expand...
My Policy is with "The Insurance Market, 905-686-0701, ext211, Tracy Elliott Pickering, ON
 
Example #2 where coverage as a broker can save your hide (from personal experience):
Small carrier gets bought by a less than savoury element and picks up a bunch of shipments only to turn off the phones and steal all the loads in transit for sale on the black market. Was a multi jurisdictional and multinational theft ring.
Carrier insurance is valid at the time of transport but they do not cover "illegal activity by the client as it causes their insurance to be null and void".
$2/lb on a heavy load is hard to cough up without the backing of a strong insurance provider.
Thank you Marsh
Keep well,
Mike
 
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Thanks Mike.

will that be covered under "Contingent cargo"? or "Cargo Legal Liability"?
 
As the name implies, insurance covers you for the unexpected events that can find you at any time. I have never had a fire (knocking on my wooden desk as I speak), but I wouldn't think of owning a home or cottage without fire insurance. Protecting your business should be the prime concern of any owner/manager.
 
frtbrkr,
I'm sorry to say, you'd have to ask your future insurance provider, there is a strong possibility it fell under 'errors and omissions' as we had completed all of our checks on the carrier and were under the impression that they were legitimate.
I'm sure there were other members that fell victim of Rad Bull Transport at the time, did anyone else go through their own insurance?
Keep well,
Mike
 
Mikejr. Not sure what has happened to this thread, but all of frtbkr's post have disappeared. Only the replies are visible.?????
 
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