You are 100% right. but it was my understanding that our Freight Brokers insurance policy will only step in when they have to defends us (actually themselves...) plus in such case, if they have to pay out in the end, they will deduct from final payout their legal expenses related to the case, should the total reach the policy limit.
Example, if the policy is for 100K the claim was for 100K. the insurance company wont do a bit to assist us or our customer, the customer will have to claim us in court (which means losing the customer), the insurance company will fight tooth-and-nail not to have to pay. If they lose, the will deduct from the final payout their legal expenses and minus the deductible. this can leave us with a huge burden, a lost customer and an increase in the comings years' premium. what kind of a protection is that?
If you are saying that i'm wrong and they will pay claims just by filing a few forms and submitting proof, that's news to me and i will sure have a different perspective of it.
I'm a fan if insurance in general. i'm not sure how many Brokers are insuring their A/R but we are.... in addition to the regular office equipment insurance, liability, business interruption, data loss recovery and the rest.
Freight Brokers insurance was always questionable to me, which is why we have this discussion now.
I will consult with some insurance Brokers, again
BTW, no one added anything about the Subhan....