30
Go after the shipper and receiver call and have a honest conversation about how it all went down and they might help you, after that bill both of them.
These people are the shadiest, most unethical people we have ever dealt with. We have tendered them loads and at first the relationship went well. However, soon, they decided that we weren't paying fast enough (we were paying them within 14 days of delivery and sending the checks to them via Fed Ex). This then resulted in them holding a load hostage until we paid all of our outstanding invoices. We issued checks to them and paid (even faster than the 7-14 days) in an effort to get our customer's freight delivered. They sent us PODs for the shipments and we then found out after trying to verify the freight had delivered that the PODs they sent us had been falsified. We immediately stopped payment on the checks we had sent to them. They have called the office and threatened us with losing our customer, cussed us out, and told us we would never be able to cross the border again. In this process, we have found that they have double brokered out freight and are not paying the carriers that actually did the work. In the past 24 hours they have received 4 freight guard reports from carriers on carrier 411. The reports have not been released, but we can only assume other carriers are having the same issues we have experienced in the past few weeks.
Do not use them at all. It's just a group of fraud people trying to destroy the reputation of transportation.I reached them today.
Try 514.683.1530
Press 9 then 1
A dispatcher answered immediately. I was then transferred to a voice mail and left a message. I will update on Monday if they call
He is a piece of shitON AUGUST 17TH, WE ISSUED A FREIGHT GUARD REPORT ON THIS CARRIER. IN RETALIATION, THEY ARE NOW THREATENING PHYSICAL HARM TO MEMBERS OF OUR STAFF AND THEIR FAMILIES. PLEASE BEWARE IF YOU CHOOSE TO OVERLOOK ALL OF THESE REPORTS AND STILL BOOK WITH THEM. MATT AT THEIR OFFICE IS MENTALLY UNSTABLE. HE HAS NOW TAKEN THIS OVER THE LINE BY THREATENING PHYSICAL HARM.