I'm always amazed at people booking loads with trucking companies they claim did a great job, but down the road , they disappear or next thing you know they have double brokered you load, the great job really means doing the load for the cheapest rate, and lets face it , it's not the service anymore it's the rate,,,,,call someone on the load boards, and the first thing, is I'll need a rate, or i'll check with my customer,, but mean while your customer has contacted three other load brokers, so freight rate spirals down, and it's the transportation company, that has the largest overhead, because the cost of a desk and phone/fax lines, are nothing compared to fuel and so forth. As for large brokers like CH, it's a pipe dream thinking they will go away, and why do people think that 1.50 per mile is good, maybe they should get there head out of the ass. Finally, there are tons of great people in this industry, on both sides of the coin, but like the flys hanging around the airport waiting to taxi someone to there house, the trucking industry has the same problem, no on is watching them, or better still no one wants to say anything.