You know we said the same thing a while ago (we have done couple loads before with no problems). This is their loss not ours they lost a good carrier that's all, I think it's not worth it. The receiver wrote on BOL "received under protest claim to follow for late delivery" they dont care if its a bad weather outside, if the hwy is closed, etc. it does happen this is the trucking industry. I have not seen any claims on paper since February last year, nothing else than just a cheque with short payment just like that ($1000 USD short). If they think that can do whatever they want running under their own rules and regulations paying a carrier short they will be left with no carriers working for them. I heard another carrier complaining about this and they have never recovered their money. So just to be aware. That's all. At least I know that we do not use their services anymore or to do any deliveries for this particular receiver. Better off.