here is a quote from our customer that received the good as well for how they operate, might have just been my good luck to get this to only happen to us! We paid them for 45 feet BTW.........wished his sales rep took pictures and told us this at delivery not couple weeks later
Speaking to my sales guy that received the load in Aldergrove, he had some observations, and he wasn't too happy;
- The trailer was only loaded approx 1/3, was the 45' of trailer mentioned below an exaggeration?
- The driver broke all of the pallets trying to unload, making it difficult and time consuming to unload. The mats were falling all over the truck and ground resulting in plenty of hand unloading.
- There was not a power tailgate on the truck as requested so we had to borrow a forklift. The invoice has a $125 charge for a tailgate that did not exist.
Talked to my guy further, he says that the pallets were chimney blocked and definitely not 45' of trailer, he estimates 1/3 of trailer.
Also the trailer did have a power tailgate, but the driver 'threatened' that he would charge $20 per pallet if he was forced to use it.