Can't quite understand what u are getting at here. The Van division has had the same rates for the 9 years I've been here. We run NC and SC daily. When fuel took a big jump and everyone was charging 16-30% the highest we went was 12% and we were one of the last carries to even charge a fuel sur-charge. We don't change our rates inbound during reefer season either. WE do the same business all year. We don't drop our pants outbound during reefer season and then jack the rates inbound up. Rates inbound and outbound remain the same all year. Insurance, Tires, Service, and Fuel are all certainly a lot higher than they were 9 years ago, yet we haven't seen a raise. Have you had a raise in the last 9 years? We provide excellent service, not cheap whenever it gets there service. If a client wants his freight on time they'll get it with JAC. You get what you pay for. Just give GX a call and ask them what happened to their TX freight or Debut and ask them about East & West and their cheap rates and what happened to Debut's freight. Give Millcreek a call, Darrin isn't there anymore but someone should remember that team load than went out west cheap and what happened to it. If you want a quality product or service you generally have to pay for it. We are not in business to go bankrupt. We are not the broker who is pocketing the coin without the Millions of $'s invested and at risk the carrier has on the line. Phones and offices and sales people don't cost as much as trucks, fuel, and insurance. We actually have company benefits and WSIB. We are not some come and go outfit. No slag against brokers, most of the ones I work for are really good at what they do and RESPONSIBLE, however there are people out there out who endeavor to make big bucks off every load and they are the same guys who take forever to pay the pittance they offer the carrier and they are the same guys who open and close shop like the restaurant business leaving the carrier holding the bag with the bills they didn't pay.
