Good relationships can't be beat - the above comments usually apply when one party is stuck and has to deal with someone they have no rapport with - and in those situations it is par for course and keep a long memory.
If this is always happening, then it would seem that the bottom line is more important than maintaining good relationships, and for that, you are getting what you pay and working for.
If this is always happening, then it would seem that the bottom line is more important than maintaining good relationships, and for that, you are getting what you pay and working for.