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We’ve done business with Corey and it was great. No complaints. We’re all trying to make it, worth giving a chance.
CoreTegrity Logistics
- Thread starter Freight17
- Start date
I would perhaps change the way you send emails for interested loads. It comes out as suspicious and repetitve the way you are currently asking. Just a friendly suggestion.
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Thanks for the input. I'm trying to figure it out too. But you got me on the phone there and I hope we can do some business together soon!
Same here found the whole email very suspicious and blocked the sender in Junkmail, will unblock it now. If you can afford it get a normal email account i.e. dispatch@CORETEGRITYLOGISTICS.COM anything Gmail ect throws a red flag for us.
Igor Galanter
Well-Known Member
20
To have such an email you have to have a website wit above name..
He is a very small carrier, give'em a brake..
His main goal is a service, not a www presence... Yet..
30
Agree. If he's a one man show he doesn't need more than this. It's when they represent as something bigger and go rinky dink like this that it's a red flag.
Igor Galanter
Well-Known Member
20
True, but in this market, yikes..
I've seen companies, starting fancy-shmancy and didn't last.. Overhead is killer...
valid points on both side of the argument, but weather a carrier has or doesn't have a website or associated email is irrelevant these days when it concerns to vetting. Case in point: https://autologicinc.ca/ great website and this forum is littered with the shenanigans they've been pulling. Maybe not the best example as they were/are a carrier with assets still? but you get the idea. I can't say with actual numbers but almost all DB's I'ev come across have amazing websites and email signatures only to turn around and DB freight and disappear once the cheques clear. One of our best go to carriers doesn't have a website and uses a gmail email.
I passed a load to Corey / Coretregrity / whatever you want to call him, it was $1000 load. 4 days after delivery this guy is calling our clients, posting nasty google reviews, and being rude with my accounting team demanding his payment. I am not sure what kind of professionalism this is, but rest assured we will never be passing this company another dime of business. We paid him in 5 days and still he refused to remove his nasty reviews that he left us. He seemed really desperate for money. All in all, way too many red flags for me and I would stay as far away from this character as possible. If this is the way he treats his paying customers, he won't be in business very long.
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Thank you for your feedback. I apologize that I had to contact your company many times for payment. The load was supposed to be paid upon delivery and it took a week for payment... If the owner wishes to contact me to rectify any issues they can give me a call.
There was no mention of pay terms when we booked the load, nor on the invoice we got. My team assumed we had at least a bit of time to get this invoice processed and settled but when he called in demanding payment via e transfer we were hesitant because of the gmail address. At no point did anyone dodge his calls, or act shady with regards to paying this man. My company has been in business over 18 years and certainly haven't survived this long by dodging $1000 bills. To have him call my customer and demand money was a shock.
buddy I emailed you several times asking you to take down your impulsive and ridiculous review. No reply. If you wish to rectify the matter, feel free to reach out. We have done nothing wrong other than pass you a load and expedite your invoice through our system as best we could, given the circumstances. You don't think that calling our customer after 4 days is a bit extreme? You need to approach business relationships with more tact than this; no doubt about that one.
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Hi there,
I appreciate your input and understand your frustration. It's never ideal when there's a discrepancy in payment terms and expectations between parties involved in a transaction. I apologize for any inconvenience caused during our interaction.
Regarding the payment process, I want to clarify that our company typically operates with factoring companies due to the nature of our business. Unfortunately, your company wasn't approved for factoring, which led to the need for immediate payment upon delivery. I understand this might have been an unexpected change in procedure for you.
I acknowledge your suggestion about restoring credit relationships with other factoring companies, and it's something we're actively working on. However, I must emphasize that our communication channels are always open for constructive dialogue. We believe in fostering positive relationships within the industry, and we're committed to addressing any concerns promptly.
Regarding the Google review, I understand your perspective. While I appreciate your feedback, I would like to assure you that it wasn't intended to be impulsive or damaging. It's merely a reflection of the challenges we encountered during our transaction. That being said, I'm open to discussing the possibility of revisiting the review once we've resolved our outstanding issues.
In terms of improving our interactions with brokers, I agree that clear communication and transparency are key. Moving forward, I'm committed to ensuring smoother transactions for all parties involved. If there are specific steps you believe we should take to enhance our processes, I'm all ears.
Ultimately, our goal is to find mutually beneficial solutions that support the success of both our businesses. I appreciate your willingness to engage in this discussion, and I'm optimistic that we can reach a resolution that satisfies both parties.
Looking forward to hearing from you soon.
Best regards, Corey
I appreciate your input and understand your frustration. It's never ideal when there's a discrepancy in payment terms and expectations between parties involved in a transaction. I apologize for any inconvenience caused during our interaction.
Regarding the payment process, I want to clarify that our company typically operates with factoring companies due to the nature of our business. Unfortunately, your company wasn't approved for factoring, which led to the need for immediate payment upon delivery. I understand this might have been an unexpected change in procedure for you.
I acknowledge your suggestion about restoring credit relationships with other factoring companies, and it's something we're actively working on. However, I must emphasize that our communication channels are always open for constructive dialogue. We believe in fostering positive relationships within the industry, and we're committed to addressing any concerns promptly.
Regarding the Google review, I understand your perspective. While I appreciate your feedback, I would like to assure you that it wasn't intended to be impulsive or damaging. It's merely a reflection of the challenges we encountered during our transaction. That being said, I'm open to discussing the possibility of revisiting the review once we've resolved our outstanding issues.
In terms of improving our interactions with brokers, I agree that clear communication and transparency are key. Moving forward, I'm committed to ensuring smoother transactions for all parties involved. If there are specific steps you believe we should take to enhance our processes, I'm all ears.
Ultimately, our goal is to find mutually beneficial solutions that support the success of both our businesses. I appreciate your willingness to engage in this discussion, and I'm optimistic that we can reach a resolution that satisfies both parties.
Looking forward to hearing from you soon.
Best regards, Corey
