Cheap Freight of the day

Ok - so here's a cute story for your day. I contacted a carrier that we haven't used for years but has positive feedback on here. I called to discuss an LTL shipment and I could tell he was really struggling with the language difference, but I was trying to persevere. I told him I had $2600 on the order (and no gang, it's not a crap rate). He said that was good.

We started discussing the details and I told him they load until 17:00 hours (I was reading directly off my email.) Well - things took a terrible turn. He got very angry, started saying I was ripping him off, that I was a crook, I don't keep my word. I'm like, WTF, I'm actually pretty nice.... After a good deal of him ranting and me saying hang on, he finally stops jabbering and I say "I think you misunderstand. The rate is $2600. The shipper loads until 5 PM which is 17:00 hours. I'm not changing the rate to $1700" (in my head I'm adding you dumb-ass).

After an awkward moment of silence and a sheepish chuckle, he says that he needs to call his driver and he will call me back. Been crickets ever since ;). There is no moral to the story. And yes, I got it covered :)