CAT Global Inc

CAT Global said:
Apologies for the delayed response. We have been reviewing the comments shared here and working to separate facts from speculation. As mentioned previously, this forum has unfortunately seen a significant amount of misinformation posted and repeated, which makes it challenging to address legitimate questions.


To be clear, C.A.T. Global remains in strong financial standing. We are in good standing with all factoring partners and continue to work collaboratively with carriers when payment timing issues arise.


As a reminder, our payment terms are 45 days from receipt of complete documentation (not from invoice date alone). If there are delays beyond that point, I encourage you to message me directly so we can review and resolve the issue.


To address the recent claims shared here:

  1. Loads Held Hostage
    There have been isolated instances of carriers attempting to hold loads hostage, not due to non-payment, but to demand payment ahead of agreed terms. Any carrier engaging in unlawful conduct will be reported to the appropriate industry reporting platforms. We always prefer open communication and fair resolution, not unlawful behaviour.
  2. Layoffs
    This claim is false. We have actually expanded our Global team in the past few months and continue to recruit for open roles.
  3. Terminal or Land for Sale
    Incorrect. The referenced property belongs to another division within the broader C.A.T. group and is not for sale.
  4. Google Reviews
    As with any online platform, negative reviews can be posted without verification. Our team reviews and responds to legitimate feedback and works directly with individuals to resolve factual concerns.

We remain committed to transparency and to supporting the carriers we work with. If you have a genuine concern or outstanding issue, please message me directly so we can assist. Unfortunately, the volume of misinformation here can make it difficult to identify and support those who truly need assistance, so direct communication remains the most effective way to resolve matters quickly and accurately.


Thank you.
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If this is true, can you help me out. We are waiting for payment more than 100 days now. They promised some payment with a date October 14th and still nothing. I sent multiple e-mails, probably all the people who I can involved. I sent e-mail to paymentus@cat.ca as well and after that last promise we got nothing, they are on no buy list at the moment. So how can you tell everything is ok, when they can't pay out 1800CAD for us and two other bills for our factoring company. Would you be able to help me, who to contact to here. We are in Canada, not US, just a heads up.
 
AHA Trans said:
I reached out to their paymentstatus email on friday last week and they got back to me saying a payment is scheduled for this week. It's definitely a step up from what it's been the entire rest of year.
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We got same e-mail they are gonna pay on October 14th and still nothing over 100 day then.
I thought too it is a step up, but I was disappointed I had to chase after them again.
 
Krisz said:
If this is true, can you help me out. We are waiting for payment more than 100 days now. They promised some payment with a date October 14th and still nothing. I sent multiple e-mails, probably all the people who I can involved. I sent e-mail to paymentus@cat.ca as well and after that last promise we got nothing, they are on no buy list at the moment. So how can you tell everything is ok, when they can't pay out 1800CAD for us and two other bills for our factoring company. Would you be able to help me, who to contact to here. We are in Canada, not US, just a heads up.
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I just dm'd you
 
Insanity - doing the same thing again and again and expecting different results.
Its not a one of a kind challenge with a system change over - its clearly a strategic business plan to stretch payables as far as possible at the expense of carriers.
I'd believe that they were legimately trying to resolve it if they addressed it openly and honestly instead of through an anonymous account on an internet chatboard while at the same time their senior leadership is boldly standing up to receive recognition for Fleet of the year awards etc.
 
CAT Global said:
Apologies for the delayed response. We have been reviewing the comments shared here and working to separate facts from speculation. As mentioned previously, this forum has unfortunately seen a significant amount of misinformation posted and repeated, which makes it challenging to address legitimate questions.


To be clear, C.A.T. Global remains in strong financial standing. We are in good standing with all factoring partners and continue to work collaboratively with carriers when payment timing issues arise.


As a reminder, our payment terms are 45 days from receipt of complete documentation (not from invoice date alone). If there are delays beyond that point, I encourage you to message me directly so we can review and resolve the issue.


To address the recent claims shared here:

  1. Loads Held Hostage
    There have been isolated instances of carriers attempting to hold loads hostage, not due to non-payment, but to demand payment ahead of agreed terms. Any carrier engaging in unlawful conduct will be reported to the appropriate industry reporting platforms. We always prefer open communication and fair resolution, not unlawful behaviour.
  2. Layoffs
    This claim is false. We have actually expanded our Global team in the past few months and continue to recruit for open roles.
  3. Terminal or Land for Sale
    Incorrect. The referenced property belongs to another division within the broader C.A.T. group and is not for sale.
  4. Google Reviews
    As with any online platform, negative reviews can be posted without verification. Our team reviews and responds to legitimate feedback and works directly with individuals to resolve factual concerns.

We remain committed to transparency and to supporting the carriers we work with. If you have a genuine concern or outstanding issue, please message me directly so we can assist. Unfortunately, the volume of misinformation here can make it difficult to identify and support those who truly need assistance, so direct communication remains the most effective way to resolve matters quickly and accurately.


Thank you.
Click to expand...
With respect to your points-
Point #2-Even last week your staff were suggesting that a number of people from your finance department had left. Why would they say that if this was not the case? These individuals also indicated that there was a cash flow crunch but you were trying to get though it. I am aware for a fact that at least 2 factoring companies have discontinued relationships recently. I wish you the best and hopefully you can get back on your feet.
 
CAT Global said:
Apologies for the delayed response. We have been reviewing the comments shared here and working to separate facts from speculation. As mentioned previously, this forum has unfortunately seen a significant amount of misinformation posted and repeated, which makes it challenging to address legitimate questions.


To be clear, C.A.T. Global remains in strong financial standing. We are in good standing with all factoring partners and continue to work collaboratively with carriers when payment timing issues arise.


As a reminder, our payment terms are 45 days from receipt of complete documentation (not from invoice date alone). If there are delays beyond that point, I encourage you to message me directly so we can review and resolve the issue.


To address the recent claims shared here:

  1. Loads Held Hostage
    There have been isolated instances of carriers attempting to hold loads hostage, not due to non-payment, but to demand payment ahead of agreed terms. Any carrier engaging in unlawful conduct will be reported to the appropriate industry reporting platforms. We always prefer open communication and fair resolution, not unlawful behaviour.
  2. Layoffs
    This claim is false. We have actually expanded our Global team in the past few months and continue to recruit for open roles.
  3. Terminal or Land for Sale
    Incorrect. The referenced property belongs to another division within the broader C.A.T. group and is not for sale.
  4. Google Reviews
    As with any online platform, negative reviews can be posted without verification. Our team reviews and responds to legitimate feedback and works directly with individuals to resolve factual concerns.

We remain committed to transparency and to supporting the carriers we work with. If you have a genuine concern or outstanding issue, please message me directly so we can assist. Unfortunately, the volume of misinformation here can make it difficult to identify and support those who truly need assistance, so direct communication remains the most effective way to resolve matters quickly and accurately.


Thank you.
Click to expand...
Are you saying there is a lot of misinformation on this site or on google reviews?
 
TMLJ13 said:
While I agree whole heartedly Mike, Id be willing to bet the loads held hostage are to secure payment on other aging invoices. I understand the practice is illegal.
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Holding freight in Canada to recover unpaid bills is not inherently illegal or unethical if done correctly. If you agree to standard delivery terms and then decide to hold the load just to force faster payment, that crosses the line into unethical territory, which 1000000% should be reported as im sure other shady stuff like DB is going on in most cases.

However, if you are owed twenty to thirty thousand dollars by a broker or client who refuses to pay, I would say it’s justified. It should be a last resort, but it is still justified in my view.

This is a civil matter, not a criminal one. The legality isn’t in question — a court can later decide whether your actions were justified. Most people simply won’t take the risk of a court battle, which is why some carriers use this leverage when pushed too far.

You dont have to agree with me, but when you are owed money, it will make reasonable people do some unreasonable things.
 
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Have one outstanding invoice . 136 days , $1,000
Today got the updated response , being processed this Wednesday ..

I’m guessing Wednesday will come and go . And the money won’t come . Has the same response for 3 months prior ..
 
Lets hope they get back on track for payments as they do have lots of loads and contacts, but, money is more important to pay bills. being very cautious
 
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