CAT Global Inc

CAT Global said:
I appreciate the insight you’ve shared into the information being referenced. I haven’t seen this particular report or how it was built, but I can say with confidence that our transition to the new system a few months ago definitely had an impact on this score.

With today’s online environment, it’s easy for a few exceptions to be misrepresented as the norm. If you could kindly DM me a copy of the report, I’ll have our financial team work directly with Transcredit to review and rectify any potential inaccuracies.

Our internal stats show that over the past four months, our average days to pay have consistently been well below 100.
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The report is not mine but is available in this thread, page 9, from last friday discussion.
 
CAT Global said:
Unfortunately, forums can sometimes lead to misunderstandings. Let me be clear: C.A.T. Global is financially strong and not at risk of closing.

As I’ve mentioned before, I encourage anyone with specific concerns to reach out to me directly. In almost every case, payment timing comes down to when complete documentation is received.

To process payments, our team requires all necessary documents — including invoices, BOLs, and PODs. Our terms are 45 days from the date the full and correct set of documents is received. For example, if an invoice is sent without a POD and the POD is submitted 25 days later, the 45-day term begins from the date the POD is received.

I understand this may not always have been clearly explained, and I apologize for any confusion. Please also keep in mind that during the summer months, vacation schedules can reduce our team’s throughput. In addition, when our payment team receives a high volume of inquiries, it can further slow down processing. Submitting complete documentation up front helps us keep things moving smoothly and ensures payments are made on time.

Once again, if you have a specific situation, feel free to direct message me and I will work with you to find a resolution.
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Hi CAT
My invoice overdue . LOAD: BREA,CA-ABBOTTSFORD,BC $3480.
I sent many emails and called you many times.
But I can't get any reply. I am crazy now. We are a small carrier.
I have a three month baby. I am really waiting the payment to buy formula.
My life is already tough and I cried too much.
Can you please pay us asap?
Waiting you to reply.
 
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CAT Global said:
I appreciate the insight you’ve shared into the information being referenced. I haven’t seen this particular report or how it was built, but I can say with confidence that our transition to the new system a few months ago definitely had an impact on this score.

With today’s online environment, it’s easy for a few exceptions to be misrepresented as the norm. If you could kindly DM me a copy of the report, I’ll have our financial team work directly with Transcredit to review and rectify any potential inaccuracies.

Our internal stats show that over the past four months, our average days to pay have consistently been well below 100.
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I don't have a vested interest in this as both our companies have each other DNU'd but your internal stats mean absolutely nothing.

mtltrans said:
View attachment 3157
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This is all that matters ^
 
Last edited:
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My favourite CAT quote is:

"Brantford to Quebec City best rate is 800CAD."

My second favorite CAT quote is:

"Rutland, VT - Whitby - Kitchener - super strict appointments - 900CAD" - Loblaws probably I wouldn't know.


My third favorite CAT quote is:

"Шта се деси у Србији, остаје у Србији"
 
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artmax said:
My favourite CAT quote is:

"Brantford to Quebec City best rate is 800CAD."

My second favorite CAT quote is:

"Rutland, VT - Whitby - Kitchener - super strict appointments - 900CAD" - Loblaws probably I wouldn't know.


My third favorite CAT quote is:

"Шта се деси у Србији, остаје у Србији"
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the third one made me spit out my coffee LOL
 
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CAT Global said:
Unfortunately, forums can sometimes lead to misunderstandings. Let me be clear: C.A.T. Global is financially strong and not at risk of closing.

As I’ve mentioned before, I encourage anyone with specific concerns to reach out to me directly. In almost every case, payment timing comes down to when complete documentation is received.

To process payments, our team requires all necessary documents — including invoices, BOLs, and PODs. Our terms are 45 days from the date the full and correct set of documents is received. For example, if an invoice is sent without a POD and the POD is submitted 25 days later, the 45-day term begins from the date the POD is received.

I understand this may not always have been clearly explained, and I apologize for any confusion. Please also keep in mind that during the summer months, vacation schedules can reduce our team’s throughput. In addition, when our payment team receives a high volume of inquiries, it can further slow down processing. Submitting complete documentation up front helps us keep things moving smoothly and ensures payments are made on time.

Once again, if you have a specific situation, feel free to direct message me and I will work with you to find a resolution.
Click to expand...
What about the invoice which are already 90+ and you guys are not giving proper details on the payment. I'm hoping that my 5 invoices will be cleared next week as promised as these are over 70 days above from your payment terms.
 
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We have done many loads before without issues getting paid which is why we didn't hesitate to take another load from them when we needed backhaul. We are now 70+ days overdue on an invoice and can't seem to reach anyone by phone or email. Many voicemails left with nothing back.
 
CAT Global said:
Unfortunately, forums can sometimes lead to misunderstandings. Let me be clear: C.A.T. Global is financially strong and not at risk of closing.

As I’ve mentioned before, I encourage anyone with specific concerns to reach out to me directly. In almost every case, payment timing comes down to when complete documentation is received.

To process payments, our team requires all necessary documents — including invoices, BOLs, and PODs. Our terms are 45 days from the date the full and correct set of documents is received. For example, if an invoice is sent without a POD and the POD is submitted 25 days later, the 45-day term begins from the date the POD is received.

I understand this may not always have been clearly explained, and I apologize for any confusion. Please also keep in mind that during the summer months, vacation schedules can reduce our team’s throughput. In addition, when our payment team receives a high volume of inquiries, it can further slow down processing. Submitting complete documentation up front helps us keep things moving smoothly and ensures payments are made on time.

Once again, if you have a specific situation, feel free to direct message me and I will work with you to find a resolution.
Click to expand...
In what capacity are you allowed to make this statement? Can you confirm your name and title and how people can contact you to resolve their payment issues? It would help the validity of your statements if you're willing to put your name on it.
 
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CAT Global said:
Unfortunately, forums can sometimes lead to misunderstandings. Let me be clear: C.A.T. Global is financially strong and not at risk of closing.
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Wasn't this the line that was tossed around prior to Pride going under, "Financially strong and not at risk of closing"

Seems like the go line to spout nowadays to reference a corporate position in this industry now.
 
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dispatch23 said:
We have done many loads before without issues getting paid which is why we didn't hesitate to take another load from them when we needed backhaul. We are now 70+ days overdue on an invoice and can't seem to reach anyone by phone or email. Many voicemails left with nothing back.
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We’re facing the same problem — three invoices now 86, 70, and 65 days overdue. I got a short reply from CAT GLOBAL via PM last week, sent them all invoice details, and haven’t heard a word since. Credit checks now show their average payment time at 80 days. This is far beyond industry standards. Has anyone actually been paid by them recently, or is this becoming a serious issue?
 
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MBdispatch said:
We’re facing the same problem — three invoices now 86, 70, and 65 days overdue. I got a short reply from CAT GLOBAL via PM last week, sent them all invoice details, and haven’t heard a word since. Credit checks now show their average payment time at 80 days. This is far beyond industry standards. Has anyone actually been paid by them recently, or is this becoming a serious issue?
Click to expand...
Yup same with me - got a reply from @CAT Global and still no sign of payment - at 83+ days
 
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