Brest
I agree, amazing how the right dispatcher makes the difference. For the last couple of months i have had nothing but good things to say about BREST, unfortunately, recently we had some problems (it happened to be one of my biggest accounts) and Stan first made a couple of excuses, like didn't know the pick up was for last night (which he did), and then he advised me he was confused. That scared me especially the excuse part, and sounded much like the old BREST. I asked him to call me, when he was feeling less confused. Hopefully things haven't fallen off track for them, i'm sure i'll hear back one of these days.