mcs
there is an old saying
"never get into an argument with an idiot...they will just bring you down to there level and BEAT YOU WITH EXPERIENCE".... this seems to be the normal course of the day in transportation anymore.
it use to be in trucking that we strived to excel at customer service and on time delivery.....for a fair set price and usually getting our money was never questioned.. somehow along the way and we are all guilty of this...
greed and deception took over any commitments to trucking excellence..
in today's market place ,the morjority of the people you 1st make contact with has no idea why you called,will take a rate without providing any info,has no knowledge of shipment size,weight and commodity (yet they called themselves "dispatchers"and"customer service agents")
so many people are involve in trucking, who are just "hanging on" that they will book anything at whatever price....
all of these ingredients put together has created the perfect breeding ground for "idiots" to exist and they know that most of the time we will not take the time to sue them on small invoices so on and on it goes...
while we are bitching and crying the blues about them they are collecting millions and planning the escape route...laughing at our stupidity while they spend our money.
unfortnately for them...most of us have now played at their level for so long we are now "experienced idiots" ourselves...
time to shut out some of these people..
suggest we start a collective of small trucking companies (i'm only 25 trucks 36 trailers strong) where we place a lawyer on retainer, i actually have 1 myself.. we all pay a small monthly fee for him to do the paperwork
(which seems to be the main reason we don't follow up on small claims)
am sure in a very short time we will start to see a decline in the decetful tactics and most of us will be able to get back to the basics ...."trucking for hire"
long as we book questionable freight with questionable people we do actually deserve what is happening to us.
p.s... i did get my money from mcs trought a well placed call to his customer,but still upset that i have to reduce myself to such tactics over a mere 1250 freaking bucks.