10
Just a heads up, loadlink has added a new feature 'connected email' - in doing so, it has bricked the ability to see the posters email address.
They claim its for security purposes, due to all the fraudulent activity & spoofing lately, fine - I can understand that, we have received a few fake emails ourselves... HOWEVER, if that really was the reason behind it, they would make the new feature accessible to all package levels, which they havent, so its just another money grab
We have the platinum package currently, which states on their website it should be included, but yet when I tried to set it up, it told me it was unavailable for my package.
So I call them up, & after I send them the screenshot of their own website, they tell me that was an error & it is only available on the upgraded Diamond package, or the downgraded Pro package - which Pro is basic & doesn't access DAT, so no good if you run crossborder.
I dont need any of the crap they are offering in the Diamond package, so its just a waste of money for us.
They are absolutely unwilling to do anything to honour their mistake, which blows my mind.
We dont use link very much, but like anyone else, our direct clients have slow seasons and we do need to use it from time to time to keep our drivers working. As a small carrier, their rates are already astronomical.
Currently we pay $675/month +$40 per extra user - however, the fees went up in November and are now $725 +$40 for the platinum package, so if we want to upgrade to Diamond to be able to see email addresses it will be $825/month + $50 per user!!!
**OH and the other change they are making in the next week or so, is that you wont be able to post your email address in the comments anymore!!
Just in case anyone checks their website, they have advised me that they already changed it, so screenshot below.
I wish someone would create a little competition in the load board market!
They claim its for security purposes, due to all the fraudulent activity & spoofing lately, fine - I can understand that, we have received a few fake emails ourselves... HOWEVER, if that really was the reason behind it, they would make the new feature accessible to all package levels, which they havent, so its just another money grab
We have the platinum package currently, which states on their website it should be included, but yet when I tried to set it up, it told me it was unavailable for my package.
So I call them up, & after I send them the screenshot of their own website, they tell me that was an error & it is only available on the upgraded Diamond package, or the downgraded Pro package - which Pro is basic & doesn't access DAT, so no good if you run crossborder.
I dont need any of the crap they are offering in the Diamond package, so its just a waste of money for us.
They are absolutely unwilling to do anything to honour their mistake, which blows my mind.
We dont use link very much, but like anyone else, our direct clients have slow seasons and we do need to use it from time to time to keep our drivers working. As a small carrier, their rates are already astronomical.
Currently we pay $675/month +$40 per extra user - however, the fees went up in November and are now $725 +$40 for the platinum package, so if we want to upgrade to Diamond to be able to see email addresses it will be $825/month + $50 per user!!!
**OH and the other change they are making in the next week or so, is that you wont be able to post your email address in the comments anymore!!
Just in case anyone checks their website, they have advised me that they already changed it, so screenshot below.
I wish someone would create a little competition in the load board market!
