We booked a load with this company to load on Thursday Jun 20th in PA gong to Calgary for Jun 24th del'y. Just got a call from our receiver the entire load showed up on another carrier truck and trailer. Sold to Supersonic from BC who we work with. We confirmed that the load was sold to them from this carrier. I am not sure what happened if they could not do and rather than cancel they decided to sell it. Either way now will be on our DNU list for a straight double broker of our load.
As they should be Packrule. Regardless of what caused them to not haul it themselves, you should have been informed immediately, so that you could choose whatever option was the best for your customer. Their decision to sell the load without your knowledge or consent indicates that making a few bucks on the re-sell of the load was more important to them than their relationship with you.....their customer!
Or worse, should they chose to collect from you and not pay the transporting carrier. Good on your consignee for checking and calling you!
It's too bad, because we hook up with these guys 3-4 times a year. Only on small local work (ON - ON).