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Got into a situation here and would like to hear partners' by trade opinion. Took a load from a no-name numbered company (new dispatch - credit is not checked for first time companies under 1500) and got stuck with collecting a payment. It's been 3 months or so. Sent out letters with demands for payment to the shipper and consignee with some extracts from Bill of Lading Act. Couple of days later get a call from Wide Range (Andrea) saying that they brokered it to 177... Ont Inc and they double brokered it to us so let me help (!) you sue them since we (Wide Range) have the original bol. How did you get it? The customer sent it to us. Ok, nonetheless, our position is to go after the customer and not waste time and money on the double broker who is probably broke by now. Wide Range was absolutely ignorant about resolving the matter so I guess losing the customer for them is not a problem.
The question is, how would you act on this?
Thanks
The question is, how would you act on this?
Thanks