Frankly, I'm not surprised. They took 2 loads from us last year 2 days before pickup. On the day of pickup, their dispatcher who took the loads called us and told us we weren't in their system since we hadn't worked with them in a while, so unless we paid upfront (not even COD), they were bailing. Well...we paid upfront, they delivered both loads late and brokered one out to another carrier! This is the same Trans West mentioned above. I haven't dealt with them since, nor am I interested to. Good luck with your load, but i'm sure they will deliver if you pay upfront.