Transport Bourassa
- Thread starter PackRat
- Start date
10
I've used them a few times over the years and never had any real issues..the've been around for years.
10
Excellent both as a carrier and a payer. I would rate them as the most professional carrier in Quebec. Pretty big outfit actually. they handle hazmat and warehouse it as well.
30
I've given these guys some pretty ugly freight (appointments, driver assist etc.) and they've always preformed.
No trouble with them as a carrier at all.
No trouble with them as a carrier at all.
They do great work and customer service is good. However be careful as they do back solicit , I've been told by 2 of our customers. The salesman even had said why go with " broker " when you can deal directly with us.
We've put them on notice and won't be using them for the foreseeable future.
We've put them on notice and won't be using them for the foreseeable future.
We had the same issue with them....which is too bad. Back solicited our client and not sure if this is the case but failed to follow instructions 3 times on 3 seperate shipments prior to the solicite. I ended up arranging a face to face meeting with them and advsied that ethically what they did was wrong. From that moment on things are ok. Dont get me wrong, the back solicite is bound to happen, but when you have or taken the time to establish a different level of loyality between carrier and broker at the end of the day its a win win for all. As an assest based carrier who has been around for 40 years, we never practice back soliciting and never will....integrity comes first.
5
We use them a few times a month for U.S. LtL and never experienced this....but they always give us great service!!
30
I tried to use them once. They weren't interested in bringing on more freight, so I don't call them either.. ha ha. So why they have salesman beats me...I offered them good freight and they showed no interest.
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The comments above are causing me some concern! We started using them back in 2009 and, to my knowlege, have not been back solicited...but that might mean we just never heard about it. Will have to keep an eye on them. We have found their service to be pretty good too!