Trans haul logistics Inc

4

44000lbs

Active Member
Sep 20, 2018
118
48
28
10
Please note: this is to bring attention to you about below matter on one of the link member’s wrong business practises “Trans haul logistics Inc” ;

Carrier Name: Trans Haul Logistics Inc.

Office : 48-2355 Derry Road E, Mississauga ON L5S 1V6 / 34 Ryde Road Guelph ON N1K 1V9

9054688107

MC 919117 USDOT 2638307

Dispatcher: Sahil Soni , Simar Toor , Parveen Lubna , Nirmaljit Kaila (everytime we received a response back on email from a new name)

dispatch@transhaullogistics.ca


Kindly review below time stamps:
  • we posted a load on the link on 22nd Nov at 9am – Bolton ON to Kitchener ON – direct delivery
  • Trans haul logistics called us stating they can pick up at 9.30am and deliver direct within 2hours. Rate confirmed at $550CAD. We sent the rate confirmation.
  • After 20 minutes, we received a call stating they need $600 for this as they made an error in quoting. We agreed and sent them a revised load confirmation.

  • After pickup, carrier emailed stating they wont able to deliver this load today as the driver wants to take a sick/leave today. Carrier took the load at their yard.
  • We called several times, emailed – no reply until 11am
  • Later after 11am ; they asked us to revised rate if they wanted the delivery by tomorrow afternoon and took the load hostage
  • Later, after a lot of back forth – rate confirmation of $800 was sent.
Load was delivered at 1.30pm as scheduled same day ; driver was always on time – there were no sick calls. Carrier simply wanted more money after pickup and took our load on hostage to re-negotiate on the rate after pickup.

Our team has never encountered such service by a link member.

**didn’t have a good experience with them on the very first load with this carrer**
 
  • Wow
Reactions: EricG, Igor Galanter and MLCAR
A&B and many other reputable carriers on this forum are more than capable to of handing this work in a professional manner for you in the future for probably less money than you originally where quoted imo.

I'm sad to hear how this turned out for you!

Thanks for making us aware of this carriers actions and the auto DNU! It really helps make reputable local carriers standout for their excellent service.
 
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Reactions: MLCAR and Igor Galanter
Here is a tip so you can avoid this disaster in the future.
Post the load on Load link, take a screen shot of everyone that is available, take the load off the load link. Now you have some time to look at the carrier names, look up their website and other information. Look for carrier names that you know have been around for years. Make some phone calls and find out from people who they recommend. Use the carrier tools in Loadlink to see their information, check to see if their phone numbers and addresses make sense. Give them a call to see how they respond to some of your questions. I'd bet that when you looked over that list, you'd find a carrier that you have used in the past.

If you take the first call off the load link and give them the freight, you'll continue to have these serious problems and if you're taking the lowest option for sure you're getting an issue.
 
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Reactions: 44000lbs, Mario, 27426 and 4 others
The lowest price is usually (but not always) the lowest for a reason. Mis-quoted, took the load with no real intention of hauling the freight, sub par operation, or just no clue at all what the hell they are doing.
 
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Reactions: MLCAR
Melroy75 said:
Jesus Johnny give us a shout next time, that's in our service area. You got rinsed my friend, sorry to hear this.
Click to expand...

@Melroy75 we do quite a few dry van loads from GTA out to Kitchener. If you wanted to send me your details, I will connect you with the rep that looks after them in our office. Cheers.
 
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Reactions: MLCAR
I had Transhaul write in for a load I had posted today, thought this might be fun for some of you (will need to start at bottom of email and work your way up)

_____________________________________________________________________________________________________________

HI mike

Did we asked for extra money or did he paid my invoice right it way or did we requested to quick pay on that load, that day we picked load and we had very tight window for delivery ,I think we had a pickup at 9am and delivery by 11:30 am and which driver was assigned on that load he called us he won’t be able to deliver load because he feels very sick and then we assigned other driver and unfortunately he got a call from hospital because his wife went emergency to hospital , after all circumstances we requested for next day delivery because we don’t have driver right it way and then they requested to deliver same day and they will pay extra on it up to 200 $ . we arranged driver from my sister company and deliver load same day ,please ask in your group did we send email for more price or did we refused to deliver his load . we are in business since 2013 and we had very good customers and not a single issue with any broker .please raise my voice in your group and I will explain every thing or any one can call me at 416-834-0700 I can explain every thing with all details .i hope you understand my situation on that day .





TRANS HAUL LOGISTICS INC.

NICK (NIRMAL KAILA)

HEAD OF OPERATIONS

#48 - 2355 DERRY RD EAST

MISSISSUAGA L5S 1V6

DIRECT LINE : 416-834-0700

OFFICE CELL:416-728-6661

OFFICE:905-468-8107

FAX:905-248-5454

EML:DISPATCH@TRANSHAULLOGISTICS.CA

Please must note:

  • Waiting charges applied for LTL after 30 minutes and for FTL after 2 hours at 65$ per hour.
  • For any mis pick/load cancellation, TONU charges 200$ will be applied.
  • For any extra pickup or delivery stop, 75$ per stop will be applied.
  • Payment term – 30 days, if not paid 10% per month compounding monthly interest will be applied until paid in full.






From:
Sent: Tuesday, November 28, 2023 12:37 PM
To: Transhaul Logistics
Subject: RE: HAMILTON TO WOODBRIDGE



Sorry Sahil, I won’t be able to tender you this load or many more in the future. I’ve been made aware that your company books shipments, holds loads hostage and asks for more money, and won’t deliver loads unless you’re paid more than originally tendered over.



Although it’s never happened to us from your company, I cannot risk my freight.



Thanks,



From: Transhaul Logistics <dispatch@transhaullogistics.ca>
Sent: November 28, 2023 12:19 PM
Subject: HAMILTON TO WOODBRIDGE



Hi,

Please advise, what do you have?



Thank you



Regards

Sahil Soni
 
  • Haha
Reactions: EricG, MLCAR and Igor Galanter
mikes said:
I think we had a pickup at 9am and delivery by 11:30 am and which driver was assigned on that load he called us he won’t be able to deliver load because he feels very sick and then we assigned other driver and unfortunately he got a call from hospital because his wife went emergency to hospital , after all circumstances we requested for next day delivery because we don’t have driver right it way and then they requested to deliver same day and they will pay extra on it up to 200 $ . we arranged driver from my sister company and de
Click to expand...
This is all I can think of when I read stuff like this lol
 
  • Haha
Reactions: Grandpa, Igor Galanter, tasuinam and 2 others
mikes said:
I had Transhaul write in for a load I had posted today, thought this might be fun for some of you (will need to start at bottom of email and work your way up)

_____________________________________________________________________________________________________________

HI mike

Did we asked for extra money or did he paid my invoice right it way or did we requested to quick pay on that load, that day we picked load and we had very tight window for delivery ,I think we had a pickup at 9am and delivery by 11:30 am and which driver was assigned on that load he called us he won’t be able to deliver load because he feels very sick and then we assigned other driver and unfortunately he got a call from hospital because his wife went emergency to hospital , after all circumstances we requested for next day delivery because we don’t have driver right it way and then they requested to deliver same day and they will pay extra on it up to 200 $ . we arranged driver from my sister company and deliver load same day ,please ask in your group did we send email for more price or did we refused to deliver his load . we are in business since 2013 and we had very good customers and not a single issue with any broker .please raise my voice in your group and I will explain every thing or any one can call me at 416-834-0700 I can explain every thing with all details .i hope you understand my situation on that day .





TRANS HAUL LOGISTICS INC.

NICK (NIRMAL KAILA)

HEAD OF OPERATIONS

#48 - 2355 DERRY RD EAST

MISSISSUAGA L5S 1V6

DIRECT LINE : 416-834-0700

OFFICE CELL:416-728-6661

OFFICE:905-468-8107

FAX:905-248-5454

EML:DISPATCH@TRANSHAULLOGISTICS.CA

Please must note:

  • Waiting charges applied for LTL after 30 minutes and for FTL after 2 hours at 65$ per hour.
  • For any mis pick/load cancellation, TONU charges 200$ will be applied.
  • For any extra pickup or delivery stop, 75$ per stop will be applied.
  • Payment term – 30 days, if not paid 10% per month compounding monthly interest will be applied until paid in full.






From:
Sent: Tuesday, November 28, 2023 12:37 PM
To: Transhaul Logistics
Subject: RE: HAMILTON TO WOODBRIDGE



Sorry Sahil, I won’t be able to tender you this load or many more in the future. I’ve been made aware that your company books shipments, holds loads hostage and asks for more money, and won’t deliver loads unless you’re paid more than originally tendered over.



Although it’s never happened to us from your company, I cannot risk my freight.



Thanks,



From: Transhaul Logistics <dispatch@transhaullogistics.ca>
Sent: November 28, 2023 12:19 PM
Subject: HAMILTON TO WOODBRIDGE



Hi,

Please advise, what do you have?



Thank you



Regards

Sahil Soni
Click to expand...
The sister companies always come to the rescue!
 
  • Haha
Reactions: senditover, EricG and JACKBURTON
mikes said:
I had Transhaul write in for a load I had posted today, thought this might be fun for some of you (will need to start at bottom of email and work your way up)

_____________________________________________________________________________________________________________

HI mike

Did we asked for extra money or did he paid my invoice right it way or did we requested to quick pay on that load, that day we picked load and we had very tight window for delivery ,I think we had a pickup at 9am and delivery by 11:30 am and which driver was assigned on that load he called us he won’t be able to deliver load because he feels very sick and then we assigned other driver and unfortunately he got a call from hospital because his wife went emergency to hospital , after all circumstances we requested for next day delivery because we don’t have driver right it way and then they requested to deliver same day and they will pay extra on it up to 200 $ . we arranged driver from my sister company and deliver load same day ,please ask in your group did we send email for more price or did we refused to deliver his load . we are in business since 2013 and we had very good customers and not a single issue with any broker .please raise my voice in your group and I will explain every thing or any one can call me at 416-834-0700 I can explain every thing with all details .i hope you understand my situation on that day .





TRANS HAUL LOGISTICS INC.

NICK (NIRMAL KAILA)

HEAD OF OPERATIONS

#48 - 2355 DERRY RD EAST

MISSISSUAGA L5S 1V6

DIRECT LINE : 416-834-0700

OFFICE CELL:416-728-6661

OFFICE:905-468-8107

FAX:905-248-5454

EML:DISPATCH@TRANSHAULLOGISTICS.CA

Please must note:

  • Waiting charges applied for LTL after 30 minutes and for FTL after 2 hours at 65$ per hour.
  • For any mis pick/load cancellation, TONU charges 200$ will be applied.
  • For any extra pickup or delivery stop, 75$ per stop will be applied.
  • Payment term – 30 days, if not paid 10% per month compounding monthly interest will be applied until paid in full.






From:
Sent: Tuesday, November 28, 2023 12:37 PM
To: Transhaul Logistics
Subject: RE: HAMILTON TO WOODBRIDGE



Sorry Sahil, I won’t be able to tender you this load or many more in the future. I’ve been made aware that your company books shipments, holds loads hostage and asks for more money, and won’t deliver loads unless you’re paid more than originally tendered over.



Although it’s never happened to us from your company, I cannot risk my freight.



Thanks,



From: Transhaul Logistics <dispatch@transhaullogistics.ca>
Sent: November 28, 2023 12:19 PM
Subject: HAMILTON TO WOODBRIDGE



Hi,

Please advise, what do you have?



Thank you



Regards

Sahil Soni
Click to expand...


we just got a call from Trans haul logistics 10 mins ago ; giving us same explaination. Before anything, the guy came up with the topic of this review.
 
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Reactions: Igor Galanter and MLCAR
mikes said:
  • Payment term – 30 days, if not paid 10% per month compounding monthly interest will be applied until paid in full.
Click to expand...

Google told me this..

Section 347 of the Criminal Code of Canada sets the maximum allowable annualized interest that may be charged at 60% – interest charged above that level is considered usury and is a criminal offence.
 
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