Remember that 45+ page carrier contract that you sign for every 'customer' you need to get setup on? Go and dig that out for Traffic Tech and see what you signed for. Almost all contracts have a provision that they will hold funds, and sometimes all outstanding funds irrespective of the load, until each and all claims are satisfied. Some contracts state they can utilize any held funds to offset any and all claims. You are right, the proper way is for a claim to come to you, and you respond to that claim. Unfortunately, all brokers have figured out that the process doesn't work so they found a way to contract it to work.just B/S Excuse, telling us there is claim but in realty there is no claim, they not filing any claim neither paying us told them you cant hold our invoices against claim, legal way to go though insurance and file with them, which they not doing
holding invoices unlawfully, its been 70 days not filing any claim and not giving us proper answer
accounting said talk to claim dept. and claim dept. said talk to accounting, they don't have any answer other then hold your money for their own purpose
Sad part is they not doing anything except holding payment, because they don't have anything to prove if there is claimRemember that 45+ page carrier contract that you sign for every 'customer' you need to get setup on? Go and dig that out for Traffic Tech and see what you signed for. Almost all contracts have a provision that they will hold funds, and sometimes all outstanding funds irrespective of the load, until each and all claims are satisfied. Some contracts state they can utilize any held funds to offset any and all claims. You are right, the proper way is for a claim to come to you, and you respond to that claim. Unfortunately, all brokers have figured out that the process doesn't work so they found a way to contract it to work.
Unfortunately, you will have to deal with their process to its entirety. If you sweet talk a bit you might find that you can get someone to reach out to the customer and either get their claim moving or get it cleared up. That is your only choice right now.
that's the thing they not providing anything, just saying there is claimIf there is indeed a claim, does someone, you or Traffic Tech, have a Bill of Lading with a damaged freight notation on it? Right now it sounds like a “he said, she said” situation. If they are withholding your funds because there “might” be a claim, ask them to provide you with whatever information they have so that you can honour your obligation as the carrier, and initiate a proper investigation. Have you tried to move this matter further up the management chain at Traffic Tech? If there is no response, your best bet is to send them a demand letter, with that you have “started the clock”.
What is the Contact number or Email of ScamChaser ?Instead of a lawyer, look for a para legal experienced in transportation. Their costs will be considerably less than a lawyer. Reach out to ScamChaser who is a member of this site. He is a para legal who specializes in transportation law, very experienced.
Send him a private message on this site.What is the Contact number or Email of ScamChaser ?
Absolutely , they getting worse day by dayTheir payment trends suck. DNU