They do the same here.TQL is absolutely heartless and has no soul. What they expect in terms of service vs. what they are willing to pay is a joke. I haven't booked with them in over 2 years, and on my personal DNU list.
From time to time they call us asking us to give them our customer contacts to see if they need any "help" moving freight; we laugh at them every time.
www.freightwaves.com
they phone us once a week for the longest time, quoted us triple what our current carrier works for us for and got offended when told that.Just a question. Does anyone know if TQL has a sales presence here in Canada? Noticing that they are aggressively quoting a client.
Any insight is appreciated.
Thanks
How are their prices high - they don't pat carriers anything - they keep calling to see if we have trucks in the area and will quote 1/2 the price we are asking for - no thank youThey call me every month. I have not given them a single load as their prices are far too high.
I learned from their rep that every 40 days(I believe) if they haven't gotten business out of you they change your rep then start the whole thing over. They have a very aggressive business model but I don't understand how they bring in customers with those prices.
Why would you give them any load knowing that they are strictly a broker, no assets? To do so would be to knowingly participate in a double brokerage situation. In addition, from the posts here, it seems they quote the owner of the freight a very high rate and then if they get the freight, sell the load to the carrier at rock bottom prices.They call me every month. I have not given them a single load as their prices are far too high.
I learned from their rep that every 40 days(I believe) if they haven't gotten business out of you they change your rep then start the whole thing over. They have a very aggressive business model but I don't understand how they bring in customers with those prices.
Yes, but they also call us asking if we have any broker freight we can give to them to sell.Why would you give them any load knowing that they are strictly a broker, no assets? To do so would be to knowingly participate in a double brokerage situation. In addition, from the posts here, it seems they quote the owner of the freight a very high rate and then if they get the freight, sell the load to the carrier at rock bottom prices.
I meant broker freight - they call us and ask us if we have any freight that we can give them. When we say no, they ask if we have any freight that we have taken from load brokers that we can give them.What do you mean by broker freight? If you are a broker and you give freight to another broker, that is referred to as double brokering. If you are a carrier with freight you have no intention of moving on your own assets and in turn sell that freight to a broker, you have also engaged in double brokering. A carrier that sells the freight that he does not move on his own trucks is called….a broker. Whether it is with TQL or anyone else, double brokering dilutes the revenue payable to the actual carrier of the freight, complicates tracing efforts and exposes the original broker and his customer (the owner of the goods) to unnecessary risk. Let’s not try and put perfume on a pig here. Double brokering, co brokering, is all the same animal and really should be avoided and discouraged.
The have started that method with me.I learned from their rep that every 40 days(I believe) if they haven't gotten business out of you they change your rep then start the whole thing over. They have a very aggressive business model but I don't understand how they bring in customers with those prices.