Synergy Transportation Systems

Honestly... I don't know how these clowns have stayed in business as long as they have. We used to use them a few years back... but the bad tracking & tracing added to the general lack of knowledge of the rest of them doesn't make their rock bottom rates worth it. If their ops dept. is as disorganized as their accounting dept. good luck to you.
 
I used them for about 2 years, never paid them all that fast around 60 days average, arrogant is one way to describe them!

Being new i gave them 90% of my LTL yet they recently managed to quote my customer less then me! (back soliciting i think is the proper term)

They also put in writting they pay in 7 days!!!!

They will never get near any freight i have.

David Allen is fine, straight forward and resonable. The problem is who he works for
 
The Owners of this company are unreal. Len, Matt, and Darren are the most ignorant and immature people I have met that run a business. They don't give a crap about anyone, including thier own employees, and treat everyone like they are on a lower level than themselves.

They do call your shippers and recievers, and customers if they get the info, and try to back solicit your business. I have lost two customers to these low life, cheap rate whores.

I'm sure they are digging a hole for themselves, they just haven't finished shoveling yet.

They have some very talented employees there, and it's a shame they have to work with these tards on a regular basis.
 
If that's how they operate, why not post some of their own accounts here for all to see?... I (and my carrier base) would be happy to provide them with some competition.
 
They definitely back solicit. We had them do that to about 3 or 4 customers that we knew of. When we confronted them about it, they were arrogant about it and said they could approach anyone they wanted to.
 
It works out in the end for back solicitors.

Synergy is now on every broker/carrier DNU list. Any of the customers they stole from back soliciting have likely already gone to the next carrier that came along with lower rates.

That leaves Synergy with no broker/carrier freight and no customers.
 
We just did a small skid shipment for them out of GA to Toronto. The BOL was marked as another broker's freight so I called them and it was double brokered without the consent of the originating broker.
Unfortunately I had to hold the freight until the money was in the bank before delivering because their account was on COD from the previous 120+ days waiting for an invoice to be paid. Len told me the cheque was in the mail a couple times and he finally put the money directly into my account when I told him that I have not received it. (Still haven't received it..what a surprise).
I'm sorry to the originating broker but I wouldn't get paid without holding the freight.
 
Jim, just a question. If you knew who the originating broker was, why wouldn't you deal directly with him on the shipment and cut Synergy right out of the picture? By dealing with Synergy, you inconvenienced the original broker for no good reason. It would have been better to let Synergy know that you were dealing with the people who's freight was on the trailer. What could Synergy do to you if you had done that? I'm surprised the original broker didn't offer to pay you directly to prevent the delay.
 
Activet said:
Could it be because it was triple brokered?
Click to expand...

That's possible, but why not cut out as many of the extra people in this case? If the paperwork had the name then it must have been the first broker. If he called Synergy and confronted him about it he could have found out how it worked. Granted, this is almost back soliciting but if it was me and I knew the reputation of the company I got the load from, I would do some checking to avoid getting screwed. If I went to the original broker and they didn't know it was double or triple brokered I think they would appreciate the news just like all of us on this site would. It's a fine line and I can honestly say that if I have a good rapport with the company I take the load from, I will keep it through them. In this scenario, I wouldn't. I'd dig to get to the bottom to avoid getting screwed. Doing nothing doesn't help weed out the companies that double or triple broker and it perpetuates the problem.

Look at it from the original broker point of view. If I find out my freight is double brokered, will I use that broker again? If enough people find out about a company like that, the company loses business. Hopefully enough to close up shop.
 
I agree with you both in that I wouldn't wait, as it's an expensive and complicated process to selling the distressed freight for payment of the invoice due. I would communicate directly with the beneficial owner of the goods and try to come to some agreement. I'd absolutely ignore those who brokered the freight, or might claim to have an interest in it, and let them chase about for whatever they thought they were going to get of this mess.
 
RK in MB said:
Jim, just a question. If you knew who the originating broker was, why wouldn't you deal directly with him on the shipment and cut Synergy right out of the picture? By dealing with Synergy, you inconvenienced the original broker for no good reason. It would have been better to let Synergy know that you were dealing with the people who's freight was on the trailer. What could Synergy do to you if you had done that? I'm surprised the original broker didn't offer to pay you directly to prevent the delay.
Click to expand...

To be perfectly honest with you, Synergy owed me money that I wouldn't have gotten unless I held the load. The originating broker knew and applied pressure from the other side. We were both waiting to see whether they would admit to me that it was double-brokered. It did get paid and much faster than it would have would it not have been double brokered...I don't think the originating carrier really minded because he knew I had the freight and he could come get it at any time.
The originating broker was more than pleased that I called him to let him know and he will not be using Synergy again.
 
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Jim, first off I'm glad you got paid. No one wants to have to carry debt longer than they should.

My only concern in this scenario would be becoming an unwilling partner in the collection of the debt. As long as the original broker was OK with it, everything is good.
 
Hi there.
I am trying to collect from Synergy Transportation System but that person there called Darren Parrent looks like has no intention to pay us. Any advise how I can make them pay for a job we did for them back in March.
Will appreciate your feedback.
Teller.
 
Collecting Payment

Teller,

Call or email or fax the consignee of the load(s) you moved and demand payment from them. Their responsibility to pay you comes under the requirements of the section 2 of the Federal [Canada] Bills of Lading Act which prescribes that:

Every consignee of goods named in a bill of lading, and every endorsee of a bill of lading to whom property in the goods therein mentioned passes on or by reason of the consignment or endorsement, has and is vested with all rights of action and is subject to all liabilities in respect of those goods as if the contract contained in the bill of lading has been made with himself.

This is for extra-provincial and international moves.

For moves entirely in Ontario cite the following.
A similar wording is found at the provincial level, in the Mercantile Law Amendment Act, being Ontario legislation.

Do this today!
 
Thank you very much for taking the time and for your advice.
Teller.



Activet said:
Teller,

Call or email or fax the consignee of the load(s) you moved and demand payment from them. Their responsibility to pay you comes under the requirements of the section 2 of the Federal [Canada] Bills of Lading Act which prescribes that:

Every consignee of goods named in a bill of lading, and every endorsee of a bill of lading to whom property in the goods therein mentioned passes on or by reason of the consignment or endorsement, has and is vested with all rights of action and is subject to all liabilities in respect of those goods as if the contract contained in the bill of lading has been made with himself.

This is for extra-provincial and international moves.

For moves entirely in Ontario cite the following.
A similar wording is found at the provincial level, in the Mercantile Law Amendment Act, being Ontario legislation.

Do this today!
Click to expand...
 
back soliciting

I have received copies of e-mails from Darren outlining their services and rates from two of my customers who they have picked up from on a regular basis for me....beware
 
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