Stolen load/ MJC Transport

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May 7, 2009
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Earlier this week our sister company was had a load stolen after giving the freight to S&S Transport, they brokered to a company called MJC. This company MJC picked up a load of our freight and disappeared..... Beware of anyone representing MJC. I am not faulting S&S just making everyone aware.
 
Certainly more forgiving than I would be. I'd say also beware of S&S if anyone intends on giving freight to them :eek:
 
If it's S&S forwarding in Montreal, they are a broker specialized in reefer loads. Don't think they have any trucks of their own...
 
This is the third reefer load that has been stolen in this manner in the last 3 weeks. Seems to me that you might find out that MJC is a good company but had their info stolen.
 
lowmiler88 said:
This is the third reefer load that has been stolen in this manner in the last 3 weeks. Seems to me that you might find out that MJC is a good company but had their info stolen.
Click to expand...

There has been a rash of stolen loads done this way for the last year or so. But how can your prevent it if you are the company that has your identity stolen? We all fax our identities out on a daily basis - this is scary..
 
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Vigilance

I just caught myself suggesting vigilance. Although in such a case it would not apply, and there is little one can do.

If they were to de fraud they would require a mailing address of some sort where the check would eventually be mailed.
In this case, if theft was their main concern they would not need you to communicate further.
Very very scary !!!
 
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Vigilance

Vigilance and due diligence seem to me to be rarely practiced by shippers of less than high value goods. It seems to me at least, most mid to small size businesses that ship goods by truck do not practice due diligence and vigilance when knowing who exactly is being loaded at their dock. I stress to all my customers the necessity of doing the following:

1. Knowing the identity of the driver picking up by photocopying of
their driver's license.

2. Record the license number of both tractor and trailer.

3. Take a picture of the unit and the driver. Digital cameras are very
affordable.

4. Take a picture of the freight loaded on the truck prior to closing and
sealing the doors.


These are minimal steps that any thinking person should do to ensure that they are not made victims of cargo theft at the dock.
 
Activet said:
Vigilance and due diligence seem to me to be rarely practiced by shippers of less than high value goods. It seems to me at least, most mid to small size businesses that ship goods by truck do not practice due diligence and vigilance when knowing who exactly is being loaded at their dock. I stress to all my customers the necessity of doing the following:

1. Knowing the identity of the driver picking up by photocopying of
their driver's license.

2. Record the license number of both tractor and trailer.

3. Take a picture of the unit and the driver. Digital cameras are very
affordable.

4. Take a picture of the freight loaded on the truck prior to closing and
sealing the doors.


These are minimal steps that any thinking person should do to ensure that they are not made victims of cargo theft at the dock.
Click to expand...

All well and good suggestions except for that fact that you have no legal right to ask for the drivers license or personal ID of the driver. They have no legal obligation to show it to you. What you can ask for is if the driver has any company issued ID such as a photo badge with the company logo and information on it, his name, driver number etc.

You can take pictures of the truck and trailer, showing the license plates, as well as the loaded freight, but you cannot take a picture showing the driver. You would be in violation of their human rights. If the driver agreed to be in the picture, in order to cover your a$$ you would need a signed affidavit from the driver allowing his picture to be used.
 
Stolen load

I don't necessarily agree with you, MyTrucksMyRates, even though you make good points. One cannot be too careful these days. I believe asking to take a photograph of the driver is legal, otherwise no business (whether retail or industrial), would be allowed to have a CCTV capable of recording on their premises. I do agree that the driver should be required to present some form of credentials. If credentials for the driver are not provided by their employer, then I think it's reasonable to ask for a copy of their license. It's also reasonable to refuse to load if consent is not granted. I did speak with a representative of the Canadian Privacy Commission, and was told that their main concern was with the security of any personal information gathered.

The following is from the PIPEDA itself:

"Personal Information", as specified in PIPEDA, is as follows: information about an identifiable individual, but does not include the name, title or business address or telephone number of an employee of an organization.

The law gives individuals the right to

* know why an organization collects, uses or discloses their personal information;
* expect an organization to collect, use or disclose their personal information reasonably and appropriately, and not use the information for any purpose other than that to which they have consented;
* know who in the organization is responsible for protecting their personal information;
* expect an organization to protect their personal information by taking appropriate security measures;
* expect the personal information an organization holds about them to be accurate, complete and up-to-date;
* obtain access to their personal information and ask for corrections if necessary; and
* complain about how an organization handles their personal information if they feel their privacy rights have not been respected.

The law requires organizations to

* obtain consent when they collect, use or disclose their personal information;
* supply an individual with a product or a service even if they refuse consent for the collection, use or disclosure of your personal information unless that information is essential to the transaction;
* collect information by fair and lawful means; and
* have personal information policies that are clear, understandable and readily available.

Of course I could be wrong and would welcome anyone's input into this matter.
 
I know for one I would not be handing over my driver's licence to some joe blow shipper. That has way to much personal information and identity theft is a major problem in this world. If a shipper or broker ever told me that was a requirement to load - I guess I am still looking for a load.

What would be next - your bank and Visa cards with pins.:confused::confused::confused:

If a shipper is too lazy to walk outside and verify who is picking up the load - they are not overly worried about getting it stolen.
 
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Surveilance photo's are taken every second of every day without written permission being given
what human right does this violate
 
My drivers have been asked to show their drivers licences to shippers and I do not blame them for refusing.

Company ID should be all that is required if it matches the truck outside and the truck that was called in to do the load.
 
Most of you guys are missing the point these people are criminals do you really think they are using their own vehicles or identification? The best way to combat this type of theft is too find the companies number by looking it up and checking to see if they booked a load with you. If you can't find their number over the internet then you have a problem. If it is a company you have used before and the fax (VIP) is changed then you have a problem. If when you call you get a cell phone all the time you have a problem. If they only call you then you have a real problem. For any new carriers we now ask for at least 3 references of companies that we know and do business with and check all references, if they cannot come up with 3 then we will not deal with them. It's sad but every situation the I deal with I first try and figure out the how someone is trying to steal from me and that is the reality of our business.
 
Lowmiler

You are quite right, most of us will do most of what you say , especially if you are a carrier.
I am sure most freight brokers are too far removed from the shipment to carry that out every time someone loads their freight!!
 
I thought that since this is off topic for "Carrier Relations", and becoming a discussion regarding theft and prevention, that this is a more relevant forum, especially as I contribute to it as well.

Excellent response and advice lowmiler88, and it is a sad commentary of our times that theft prevention requires more and more of our resources. It is a contradictory conundrum in that on the one hand we are required to comply with PIPEDA, and really don't want drivers to expose themselves to the misuse or abuse of their personal information, yet at the same time we send out our corporate information every day as Rob has said in his posts. What really gets me is the perception I have of some shipper's reluctance in being proactive in theft prevention. It may be that in today's economy, that most people are firing on all 8 cylinders all the time just to keep a job, and think they don't have time to absolutely confirm the identity of whom they're loading, rather than them just being lazy. I don't know what others who broker freight do if and when checking out a new carrier or customer, or if they send out confirmations with a "fire and forget" mentality, but I practice due diligence. More so to protect the carriers I do business with. Without the support of carriers, I would have nothing to offer anyone.
 
I drove all over North America for 38 years for various carriers. For the better part of 25 years it was all high dollar freight. NOT ONCE would I allow my driver's license be copied.

#1. It has my home address on it.
#2. It is a provincially issued document linked to many others.
#3. No one needs to know where I live while I'm on the road.
#4. I have a family at that address. It potentially puts them in danger.
#5. I carried then as I do now, company issued photo I.D. If it isn't good enough for you, then it won't go on any of my trucks.

Take a picture of that, the truck, trailer etc. but you aren't getting my personal information.


Activet said:
Vigilance and due diligence seem to me to be rarely practiced by shippers of less than high value goods. It seems to me at least, most mid to small size businesses that ship goods by truck do not practice due diligence and vigilance when knowing who exactly is being loaded at their dock. I stress to all my customers the necessity of doing the following:

1. Knowing the identity of the driver picking up by photocopying of
their driver's license.

2. Record the license number of both tractor and trailer.

3. Take a picture of the unit and the driver. Digital cameras are very
affordable.

4. Take a picture of the freight loaded on the truck prior to closing and
sealing the doors.


These are minimal steps that any thinking person should do to ensure that they are not made victims of cargo theft at the dock.
Click to expand...
 
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Just to clarify to everyone out there. My name is Mike I work at S&S Forwarding Ltd., we are a BROKER specializing in refrigerated goods, we have not doubled brokered anyone's freight we did not double broker any loads, we have been in buisness for 33 years as a broker and before that we were a carrier established in 1949, we do not need to take freight from carriers we have enough freight of our own. Someone posted it for me because I was not a member of this site and wanted to get the word out to watch out for this company so no one else will be stuck with a theft on their hands like us. Anyone who does business with us knows that we are fair and honest, I am sure there are a few members on this site that have dealt with us before and can attest to what I am writing here.
 
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S&S

I have dealt with these guys on numerous occasions hauling dry freight, never a problem with payment or otherwise.
WE did a load of Onions back from CA. in a dry box for them last year, they said COD were the terms.
My driver delivered the load, I faxed over the bill the same day and picked up my check for close to 4500.00 USD the next day!!!

There was no quick pay with deductions offered, just payment for the full amount.
Unfortunatly for me they specialize in produce, otherwise I would be working with them daily.
 
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