Skylark Logistics - Cambridge

I had a shipment posted this afternoon for 10 skids from Toronto to TN.

I get a call from a girl there. Basically goes like so:
Them: "I'm calling for the uhhhh the shipment uhhh from Toronto to uhhhh..."
Me: "you mean the 10 skids going to Memphis?"
Them: "Yes"
Me: "Well it's 10 skids pickup tomorrow and deliver either Friday or Monday. 15,000 lbs"
Them: "Is it okay if delivers Tuesday or Wednesday?"
Me: "Tuesday or Wednesday is too late. You cannot deliver on Monday?"
Them: "Let me check. What was the weight again?"
Me: "15,000 lbs"
Them: "That's like almost a truckload right?"
Me: "Nope not even half a load"
Them: "oh okay so half a load. What is the weight again?"
Me: "Sorry the shipment is booked. Thanks for calling"

This must have been the most unprofessional call I have received for booking a load. Didn't know why she was calling, when her truck was leaving, how many skids fit in a truck and forgot the weight after being told 3 times. Do they not train people before they put them into dispatch? :s
 
I got a call from a carrier today who sounded very professional until he said...wait for it... "my driver is a good ole WHITE boy"..

Sorry.. not booking any loads with the KKK..
 
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Reactions: youngtea
I find a lot of the companies from the Brampton, Mississauga area seem to have people just scouring the link and making calls but the have no idea what they are doing and no authority to book or set rates etc without asking someone else. Or they set a rate you agree to the rate and then they try and get more money.

Does not really matter I guess as they never seem to make it ontime for loading or delivery anyway, but that is another thread.
 
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Reactions: snafu
Skylark Logistics was a good carrier many years ago. Then they moved to Cambridge... they got big and they got sloppy. They hired Cort (not sure if he's still there or not). But they turned into a horrible carrier. On my permanent DNU list. I'd rather tell a customer that I cant move the load before I'd give it to Skylark.
 
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Reactions: Shakey
We have been using them for many years - No problems thus far other then the normal late picks once in a while.
 
they are definitely an up & down carrier, they have good days & bad days, but overall I would say their have more good days, they work with us plenty so maybe that helps too
we used to book with them at least once a week, now about once or twice a month, would still consider using them
 
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