Shabad Transport Inc. in Brampton ON

ShawnR

ShawnR

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Nov 1, 2011
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anyone know these guys?

MC749140

watchout, they took the load, got to the shipper's, wasn't ready, we discussed, told them no problem, get hours signed we'll get compensation...

was slowly getting loaded, driver told our client to take it off and left...
 
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I wanted to go out and meet this company prior to doing business with them and they advised me that they could not meet me as they work from their trucks. When I looked up their address it was a house. I myself decided to decline, but have no feedback on their actual services if any.
 
We use them from time to time. My guess is he asked to pick up a check after delivery ... I think we pay him upon presentation of the POD and they come by here.

When these guys are small (and I believe it's just a couple of trucks) they definitely can get antsy, because it's all about how much you can turn that motor.
 
I get that, but just leaving without any notice is a shitty way to do things.

He just up & left, wtf? lol
 
G Roch said:
I get that, but just leaving without any notice is a shitty way to do things.

He just up & left, wtf? lol
Click to expand...

He probably figured out the load was double brokered and he wasnt going to get paid for his waiting time...... just my 2 pennies worth
 
I think what a lot of people don't understand is this -- and remember, I'm talking as someone who works for a carrier and brokers freight and it works both ways.

The point is NOT how much money do I get paid for waiting time! The point is, don't keep the equipment around doing nothing because while the truck sits, there is no revenue really ... and the driver is getting screwed on his hours of service.

You can't achieve the goal of gross revenue per truck per month when the trucks are waiting at the shipper's and receiver's doors.

In this day and age where capacity is not exactly plentiful, if you don't have a relationship with the carrier, if there is even an inkling that there is going to be lost revenue, you will end up facing this time after time. If you have a good relationship with the carrier and they KNOW they're getting taken care of, they'll cut you some slack.

I'm not condoning this kind of thing because I agree ... it's frustrating when it happens. But, one of the lessons we ALL have to learn is that we need to educate our customers that especially when capacity is tight, we have to make our freight carrier and driver friendly.
 
theman, I get that yes, but if the truck is partially loaded and the dock guys are loading it as they get the freight put together, the driver could wait for it. Not just get pissed and leave!

thats the bad part!
 
I had a situation like this a few weeks ago.

I brokered a load to one of my better carriers. When they arrived at the consignee the driver was told that they would not be able to receive the load until the afternoon shift. Note: that I contacted the consignee before I'd even started to look for a carrier to find out what their expectations were. I was told... "It must deliver next day". This is the info that I regurgitated to the carrier when I was selling it.

I contacted the person that I spoke with the day before after the driver arrived and was told "Gee, I'm sorry... I didn't know we were going to be so busy today. You're going to have to wait until after 4:00 PM to deliver." She went on to say that they would pay for waiting time.

I explained to her... that 'waiting time' isn't good enough. That carrier has a load booked to come back to Canada. That driver may or may not have family obligations. 55.00 an hour isn't going to make the other shipper happy when the carrier is a no show at the other shippers because the truck is "held up at delivery". A line most brokers don't believe when a carrier tells them this.

I ended up getting my shipper involved and the plant manager at destination. They ended up understanding how tight a carriers schedule is in order to make a decent living these days and sent us to a nearby public warehouse to offload.

So, G Roch... when you say "I was willing to pay 55.00 for wait time and the carrier just left" you fail to see the whole picture. You don't see that the carrier has other obligations to other customers. I bet you didn't sell this carrier the load by saying... "it's 24 Skids @ 40000 Lbs and there will be waiting time involved." Run some trucks and you'll see how much 4 hours waiting time can mess up a plan.
 
this was a full load, we did not know ahead of time, their line broke down in the morning, slowed up the loading process, but he was still good to make our delivery and was fresh.

he was partially loaded.

the bad part is that he made a check call, then we said ok just wait, he said ok good.

then he just left, he never called us back to advise, or ask how much longer, etc.

he just drove off!

this was the really bad part!
 
Waiting time

I fully agree with the previous post.

Waiting time is not a god send to a carrier , it simply offsets the cost of waiting there. Then there are some that unanimously decide to pay a layover when the truck has waited over 4 hours, as if that will equal the trucks revenue for that day.

We have pulled out of tardy shippers more than once. There is a notorious shipper in Pendergrass Ga., that promises everything to everyone.
Therefore several trucks may show up for the same load, or more often than not your freight is still in production while you wait. Ready in an hour you are told, then three hrs later , ready in an hour etc..

One of our drivers showed up one friday @ 8:00am to load 6 skids. At 11:00 am he was loaded then had to wait for documents. At 1:00pm the office staff still had not managed to produce the B/L .

Of course our repartie between the carrier that gave us the load and our driver started from 8:30am on. At one pm we had our driver back up to the dock and unload.

The shipper was bewildered. He thought he had a captive audience.

Our truck left and then 15 minutes later they called us telling us they had the documents.

You can guess what we told them.

The other carrier offered us to pay for the waiting time, we of course refused to accept any monies. We still have an excellent relationship with the carrier, he understood we had other commitments , one of which was his to carry out further up the road.

By the way , 4 carriers/ brokers are posting that freight as we text!!
 
G Roch said:
he just drove off!

this was the really bad part!
Click to expand...

Probably should've called to say "Enough... I'm bailing on you". However, I suspect that your shipper called you when the driver was closing his doors.

I know you carriers like to beat up us brokers but there are so many greasy shippers out there these days that play "the game" very well. In the end... it costs us all brokers & carriers.
 
Nawk said:
Probably should've called to say "Enough... I'm bailing on you". However, I suspect that your shipper called you when the driver was closing his doors.

I know you carriers like to beat up us brokers but there are so many greasy shippers out there these days that play "the game" very well. In the end... it costs us all brokers & carriers.
Click to expand...

sometimes yes, shippers aren't great, but not this one, as I said earlier, it is one of our oldest accounts and we have great rapport with them!

but I completely get what you're saying.

I guess mid week frustration also sets in at that point.
 
Nawk

I agree with you.

In the case in which we had to leave, we had no choice. The driver had another 5 p/u scheduled for that day.

He carried out two of them within 20 miles from there and had another that was open until 10:00pm . And thankfully our agent picked up the rest.

We have picked this freight up on many occasions , but now avoid it like the plague.

WE get this freight offered by Carriers as well as freight brokers.

Therefore you can understand that one really cannot stick around a shipper/ receiver when doing LTL.
 
Another issue with a G Roch order? Can't be, they must must must be learning something from these daliy issues. "My 2 cents" spend less time on inside transport and more time calling your customer to find out when a load will be ready, making sure it's stacked when that's how it's billed and confirming footage. hagd
 
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