Say No To Cheap Freight/brokers!!!!!!

[lowmiler88]

Well Pablo and Loaders I too want to make things better. I would like to do business with both of you as you seem to have very good values like we try and promote. I always say we are not the cheapest but we are not the most expensive we just expect fair pay for fair work. Have a nice weekend.

 

[ssalo]

sales >>>>>>>>>>>>>>

Carriers always have a choice. They don't have to take the cheap freight.
All brokers are not the same.
I suggest, that if you are a carrier and are unhappy with the way freight brokers treat you and surpress rates etc, then you should have your own sales staff, so you only have to rely on your customers to keep your trucks moving.

We do have!!! some brokers ok some not ...But not only brokers castomers also cheap.... just dont take it!!! some of brokers ass's so nothing you can doo ,,, let them go out of the bisness..... lol make them work harder to get more $$$ from shippers or find cheap ass trucking company ... that my opinion.

 

[ssalo]

Nobody crying!!!!!!>>>>>>

As a carrier and a 3PL we never offer a price, we just tell the carrier what we have and then ask what they need to do it. If the carrier gives us a quote that is low and we accept it does that make us the bad guy. When brokers ask us a price and we have no history with them we usually quote higher than normal not cheaper.
Everyone need to make a buck, but don't come crying to the broker just because you accepted a low paying load. Don't take it. Eventually the market will makes rates go up if no one is willing to move it.

You r right we dont take cheap frght!!! and rates not go down!!! we R the carriers must push them all to higher price to pay!!! then rates will go up!!!!

 

[ssalo]

may you right may you R not....

I would just like to add my frustrations...
I have a real problem when I broker a load to a carrier and we have agreed to the pick up and delivery dates & times and the carrier doesn't follow through with that agreement that they expect there should be no deductions. Brokers are expected to pay for our delays ie: wait time, miss picks, border delays etc. Someone please explain this to me. I also have a real issue with the fact of carriers not being up front and honest and having to find out there are issues when my customer is calling and screaming at me. Does know one know how to pick up a phone, be pro-active or honest??? I am sick and tired of the I don't give a sh*t attitude carriers have. The oh well what are they gonna do about it attitude. It's pathetic. It's not just a matter of "just don't use them again" Carriers should be penalized just as they penalize us brokers.

Loads delay... hm you talking about FTL or LTL shipments????

 

[ssalo]

lol>>>>>>>>>>>>>

Paul you need to call me more! Tell me where you have trucks I'll fill you up! Good rates too!!!

Poul you dont go there>>>>>>>>> lol no loads for you.....lol

 

[ssalo]

??? we do make it up to them on another load where the rate is better>>>????:?

I couldn't agree more Pablo! It is distressing to see the continuous bickering between 2 equal members of the transportation industry. No one is against raising freight rates but as you said, if I walk away from a customer because they won't pay a fair rate, why is it that either another 3PL or a carrier will take it? It does not matter if you are a carrier or a broker, we all have a number of accounts where we know the rates should be higher.If I have to offer a carrier a low rate because that is all we have in it, we do make it up to them on another load where the rate is better. That is what a long term relationship is all about. Let's try to remember that it is the relationships we forge with both our customers and our suppliers that will ensure our success, not cutting rates or creating conflicts.

I try that cople times ..BUlL.....somting ....sorry..... Not working out... orr these orrrrr remember that...ooo not i am not remember orr that was another customer...

i dont think it right all work what you doo have price no no no Anothere time!!! you we shuold get paid right first time....

 

[ssalo]

*** good job good price and castomer will get back>>>

We sit on both sides of that fence...we are both a broker and a carrier. It's a cut throat buisness out there right now and your only as good as your last load. It's not always about making the big $ on this shipment it's also about quantity. I don't want to be wondering if I'm ever going to get another load from a customer again. I want to feel that I did a great job at a fair price and they are going to keep coming back. Same as my carrier side I want to know that I did the job well and the customer/broker is happy and they will keep calling. That's what it's supposed to be all about.

you right good serve of the customer (Broker/direct sipper) not metter, some times yes its about service. But .. there is always some BUT ....

 

[ssalo]

*****brokers-cariers Relations*****

i AM REALY GLAD*** WE ALL TALK ABOUTIT... I HOPE WE TALK ABOUT THAT METER MORE and MORE. I GLAD I BRING THAT TOPIC.

 

[TRUCKIT]

I would like to know what defines a cheap load. If I am getting $3.50 per mile inbound and I can get $1.30 per mile outbound does that make me a cheap ass carrier?

Folks every carrier has different op costs who the hell are u to tell me not to haul cheap loads! I suggest you take some of the energy used whinning and figure out your op costs. It really is simple know your costs and charge accordingly or say no thank you!

 

[Pablo]

You shouldn't post prices

I would like to know what defines a cheap load. If I am getting $3.50 per mile inbound and I can get $1.30 per mile outbound does that make me a cheap ass carrier?

Folks every carrier has different op costs who the hell are u to tell me not to haul cheap loads! I suggest you take some of the energy used whinning and figure out your op costs. It really is simple know your costs and charge accordingly or say no thank you!

Truckit, you may want to refrain from talking actual dollars and cents. Maybe SCAMCHASER could comment, but I think it could be construed as collusion. I really wouldn't want this site shut down because prices are being discussed.

 

[thefriendlybroker]

I noticed there hasn't been much comment on the X-west post about carriers being deducted for carriers not following orders.

I too am a broker and always get my carriers waiting time, or additional charges for work done, yet I find there are more than a few, in fact probably 15 % of the carriers I use in a month do not have any understanding of responsibility.

I have begun informing my carriers upfront that if they miss an appt without calling me or notifying the client, I will be charging them waiting time at $ 50.00 an hour.

On a brokers note, and this pertains to limited carriers as I work with some excellent carriers which inform me of delays all the time; but for the ones that don't, they need to understand that when I use three trucking companies for three loads and not one shows up on time or doesn't call to advise me of the delays, they risk my relationship with my client.

Just my rant for today as I've had two carriers do it already today and the excused were completely fabricated. They too will be getting deducted for their late deliveries. If carriers want to be compensated for extra work; I completely agree, but I think its about time they realise that they will be paying for their negligence as well. All it takes is a phone call !

 

[xwestcarriers]

Thank you! Nice to see someone else shares the same opinion. I too have started charging penalties to irresponsible carriers. It's only fair.

 

[TDBM]

I agree, we need to charge the brokers FSC....thats our way of charging them the correct rate for any LTL or FL....my thoughts on the matter

 

[Activet]

Say No To Cheap Freight Brokers!!!!!!

Just wanted to add my two cents worth.

It seems (to me at least), that the biggest issue with freight broker/carrier relations is the willingness to communicate. In fact, it's the major issue in any relationship, including marriage. Just try not calling the wife/husband if your going to be late! You can avoid a lot of frustration for everybody if only you make the time to inform, if things won't go as planned. A lot of companies spend a lot of time and money on getting the sale, but fall seriously short on keeping the sale.

I will not give more business to a carrier that by acts of commission, or omission, have demonstrated a lack of respect for a mutually beneficial relationship. Perhaps their staff have a fear of being held accountable for things that are beyond their control, or just don't like being the bearers of bad news.
We teach our children that avoiding some unpleasantness will only make matters much worse and cause others to doubt your integrity. Hopefully as mature adults, we will include this in our business and personal ethic.
Howard

 

[keep on truckin]

x westcarriers

here here,,i do my job.ie get phone numbers give closing times call ahead to ensure goods are ready and have all my info on the confirmation sheet,and then when u asked why the freight isn't delivering till the next day ,,,,you get some silly-ass carrier say ,,well i didn't know it had to deliver at a particular time,,,,not big on the whole reading thing,,i bet they can read if there pay cheque was 50.00 bucks short though.

i know we're all busy out there but when a broker gives you details it's not to give him a chuckle it's because the customer requests it,,if you can't deliver on the commitment,,,fine don't except the order..

now as for the rates,,,we are all taking a blood bath out there,i have customers i've have for years telling me they have three brokers working on there order,and they don't think twice about taking it off us for twenty bucks,don't cry the blues folks,until we all stop the madness there will always be some trucking company,broker,customer who will drop the rate by twenty bucks and leave you high and dry.