Say No To Cheap Freight/brokers!!!!!!

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ssalo

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cHARGE $$$$ FOR YOUR WORK!!! DO NOT WORK FOR FREE!!! no pay, TOLD HIM TO :cool:find another truck ,,, go to hell, brokers suck... they need as CARIERS!!!! NO PAY GOOD ??? well go and by truck,trl put your ass on it and deliver your frght your self!!!! SAY NO TO CHEAP FRGHT!!!!!! START CHARGE $$$$ , COM ON ....
 
We Wish

For The Past Ten Years In This Industry Rates Have Only Gone One Way.. Down,
 
Not all brokers are bad

Just wanted to say that I work for a freight forwarding company and I believe that we need ae carriers. Therefore I believe that we need to pay them well to keep them around. Those cheap ass brokers need to get a reality check that they are screwing everyone by what they are doing. Pay carriers what they need to cover their operating costs and make a profit.
 
I keep a list of the brokers who post/offer those cheap loads. Turnabout is fair play, so when they call me looking for help my rate is usually double or more for them.
 
Say No To Cheap

Carriers always have a choice. They don't have to take the cheap freight.
All brokers are not the same.
I suggest, that if you are a carrier and are unhappy with the way freight brokers treat you and surpress rates etc, then you should have your own sales staff, so you only have to rely on your customers to keep your trucks moving.
 
Quote What You Need!

As a carrier and a 3PL we never offer a price, we just tell the carrier what we have and then ask what they need to do it. If the carrier gives us a quote that is low and we accept it does that make us the bad guy. When brokers ask us a price and we have no history with them we usually quote higher than normal not cheaper.
Everyone need to make a buck, but don't come crying to the broker just because you accepted a low paying load. Don't take it. Eventually the market will makes rates go up if no one is willing to move it.
 
Extra charges

I agree about to much cheap freight. We pick and choose what we want and we do say NO to cheap freight. But what burns me up is trying to get paid for Broker F-ups. Waiting time-dead runs-hand bombing. They will tell you anything you want to hear to get the order done.
 
Since we are all venting

I would just like to add my frustrations...
I have a real problem when I broker a load to a carrier and we have agreed to the pick up and delivery dates & times and the carrier doesn't follow through with that agreement that they expect there should be no deductions. Brokers are expected to pay for our delays ie: wait time, miss picks, border delays etc. Someone please explain this to me. I also have a real issue with the fact of carriers not being up front and honest and having to find out there are issues when my customer is calling and screaming at me. Does know one know how to pick up a phone, be pro-active or honest??? I am sick and tired of the I don't give a sh*t attitude carriers have. The oh well what are they gonna do about it attitude. It's pathetic. It's not just a matter of "just don't use them again" Carriers should be penalized just as they penalize us brokers.
 
totally agree

XWEST i totally agree with you!! RIGHT NOW with all of the competition out there CUSTOMER SERVICE should be a MAIN PRIORITY. I'm not talking about kissing a55, i'm saying let us know when something is going wrong before our customer calls us screaming. Shite happens,, loads are late, drivers break down whatever,, that is not the problem most times,,, the problem is we have to chase people for answers and find out issues from the customer not the carrier.
 
cheap freight

it's only cheap freight...if you book it..
have been watching this site for 6 months now and most of you guys have been doing this like myself for 20 plus years and you know as i do everyone in the industry..
long as you keep putting that cheap skid on the back of the load to help cover the cost of the cheap full load you took...things will never change..
p.s. keep up the excellent comments there bart (xwest)
 
Why

Why is there such animosity between brokers and carriers!

We need each other!

There's always frustrations between parties working together, but we all have a choice of who we do business with. Work with people that share your values and work together for win/win.

If freight is "too cheap" work with your brokers get price increases with their customers. As a 3PL, I hate cheap prices too! I hate when I go to increase prices and then get undercut by a low priced 3PL who then offers the "cheap freight" on the link and people move it!

I walk away from a lot of business because I'd be embarrassed to offer our carriers the price I would have to offer to get the business. Having said that, there are lanes with my existing customers where the pricing stinks, and I don't have a lot of choice but to try to move it for the dollars I have.

I think communication between carriers and brokers is key. Choose your business partners carefully. I hope this website will help foster better relationships between 3PL's and Carriers by highlighting all the bad ones so that they go out of business. Let's try and not make this site about Brokers vs. Carriers. This fuede has gone on too long.
 
Well said

I couldn't agree more Pablo! It is distressing to see the continuous bickering between 2 equal members of the transportation industry. No one is against raising freight rates but as you said, if I walk away from a customer because they won't pay a fair rate, why is it that either another 3PL or a carrier will take it? It does not matter if you are a carrier or a broker, we all have a number of accounts where we know the rates should be higher.If I have to offer a carrier a low rate because that is all we have in it, we do make it up to them on another load where the rate is better. That is what a long term relationship is all about. Let's try to remember that it is the relationships we forge with both our customers and our suppliers that will ensure our success, not cutting rates or creating conflicts.
 
We have lots of Brokers that call us direct, they know our rates but if they can't give us our rate on a certain order they do make it up to us on another order.
Give and take!
 
We sit on both sides of that fence...we are both a broker and a carrier. It's a cut throat buisness out there right now and your only as good as your last load. It's not always about making the big $ on this shipment it's also about quantity. I don't want to be wondering if I'm ever going to get another load from a customer again. I want to feel that I did a great job at a fair price and they are going to keep coming back. Same as my carrier side I want to know that I did the job well and the customer/broker is happy and they will keep calling. That's what it's supposed to be all about.
 
Equal members? Right now we have $6Mil plus in equipment out on the roads, our fuel bill is $100,000 plus a week(which gets paid weekly), we have 45 employees (which have benefits and gets paid weekly) so easy on the equal members. I think we can all agree on Communication is King but some of us do have a lot more invested than others and yes it is our choice so we are willing to take more responsibility.
 
Brokers have expenses too!

We pay out $200,000 per week to our carriers, we have 20 employees that also have benefits. We pay rent, heat, hydro, computers, etc. just like you. And yes we too have to deal with banks for cash flow etc.

I totally respect carriers for the difficulty of running their business. Your business is hard and so is everyone elses. Again, let's work together to make both carrier's and brokers lives easier. I know the grass always looks greener on the other side of the fence and we can debate that all day long.

I would prefer to talk about what things carriers expect from brokers so that working together, they can reduce costs, hassles and make the industry stronger.
 
exactly!

Thanks for making that response Pablo. I was somewhat relucant to do it myself, for fear of formenting more of the carrier/broker bickering. Your point however, should be well taken. The majority of brokers that I am familiar with have, like carriers, decided to make a substaintial investment in their business. While I am sure they still exist, the brokerage industry has grown dramatically from the days of a basement operation performed in pyjamas and slippers. Having said that, I believe it is not necessarliy the size or scope of ones business that is important, but the values and integrity with which they conduct their operation that should determine their trustworthiness and commitment.
 
Takes me back years ago, when a wise old man, that has been in the industry for 40 years plus at the time told me, you put 3 people in a room and you get 4 opinions.
 
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