Question: thoughts and comments please
- Thread starter Darlene
- Start date
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10
my first reaction as a broker is that you made your deal with the broker, but as a business owner and having operated assets for years before changing to broker, I know exactly where you're coming from. It would be a short conversation with shipper if they already paid, cause they will not have to pay twice, regardless of the broker's incompetence, but if the shipper is an ethical business person they don't want to be involved in this kind of crap so they should lean on the broker to take care of business. So I guess I would say yes, contact them, softly, and explain where you're coming from and wait for the broker to react. Failing that let all your friends know who the broker is before they start burning people all over town
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It's actually unacceptable that a broker would even say that. Part of the value a broker offers to its carrier partners is that it's not the carrier's problem if the actual shipper paid the bill.
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It's a Friday so I only have time for the short version (you know how my posts can get).
If a broker is not accountable to you for payment because his customer didn't pay that would mean that they divulged to you at the time of booking who the rightful owner of the goods was in transit (the brokers customer) and therefore allowed you time to do your proper due diligence in reviewing the creditworthiness of this entity. Is this correct?
You'll note the sarcasm, of course the bottom line is (and as I've stated in numerous other threads) there are 2 mutually exclusive contracts in play. Broker is liable to you for services rendered to the broker as agreed by carrier confirmation (or similar agreement).
We're chasing a customer for invoices from June, July and August, does it mean we haven't paid the carriers? Nope. All carriers have long been paid. Of course the risk to the broker is not just the margin, but the costs as agreed to the carrier.
Ok, back to it - it's the last Friday of the month you know, busy one!
Keep well, happy Friday
Mike
If a broker is not accountable to you for payment because his customer didn't pay that would mean that they divulged to you at the time of booking who the rightful owner of the goods was in transit (the brokers customer) and therefore allowed you time to do your proper due diligence in reviewing the creditworthiness of this entity. Is this correct?
You'll note the sarcasm, of course the bottom line is (and as I've stated in numerous other threads) there are 2 mutually exclusive contracts in play. Broker is liable to you for services rendered to the broker as agreed by carrier confirmation (or similar agreement).
We're chasing a customer for invoices from June, July and August, does it mean we haven't paid the carriers? Nope. All carriers have long been paid. Of course the risk to the broker is not just the margin, but the costs as agreed to the carrier.
Ok, back to it - it's the last Friday of the month you know, busy one!
Keep well, happy Friday
Mike
yeah that isn't much of a broker if he can't float the money and pay his bills on time. that's the whole point of brokering is having enough cash flow to pay carriers asap and float customers the money and make a profit in between. now they're just making a profit and not holding up any other part of their deal.
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If the broker is expecting you to wait for them to get paid in order to pay you, I don't think that is fair. Generally there are payment terms set, be it 15/30/45 days set by either the carrier or the broker, it should be divulged at the time of setting up contact info with each other. As a broker we generally finance our customers for a short period of time but the carriers payment is put into processing as soon as the invoice is received. That is just standard practice.
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Darlene , if broker telling you that he can't collect from his customer collect your self from shipper and receiver . Do not loose time .
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It is the brokers responsibility to get paid from the customer and it is also their responsibility to make sure that the carrier is paid in a timely manner. If for some reason the customer doesn't pay, the carrier shouldn't have to worry about where his payment is coming from. It is solely on the broker to collect.
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I just got off the phone with Jackie, and was told her manager said she has to keep cheque till they get paid, if they don't we wont either. invoice is $375.00 ... I informed her I was contacting her customer, and she said " all the power to you lady" .. I am contacting the customer now..
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As a broker,I am mortified that anyone would say this to you. You definitely need to let the other members know who this is.It is unacceptable,unprofessional and just plain stupid. Why any freight broker would say this to a carrier is beyond me. It is just a kiss of death IMHO.
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oh my !!! well I certainly hope that Flying Eagle (Niverville, MB) is not treating all of their carriers like this, we are awaiting to hear from the customer, their account has been sent to collections and has been reported to the credit bureau.. i would like to thank you all for your comments, views and advise, I do appreciate it. (it is not the dollar amount, its the way we were treated as their carrier, and hopefully whoever does business with them wont have the same difficulty).
Yours in Frustration,
Darlene
Yours in Frustration,
Darlene
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You can pretty much bet that they are treating all of their carriers that way. It sounds like that is a policy decision more than it is a one-off instance.
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If you want to see where your money went, check this out ...
http://www.fetransport.ca/
http://www.fetransport.ca/
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That is odd to hear that you have had an issue like that with them. I have been dealing with them for years, solely with them as a carrier with their own trucks though. The do good work have been nothing but professional.
As for that truck, that is the owners show truck and a lot of trucking companies have them. That does not reflect on their standards at all. That is a hobby and everyone has one. Where the owner decides to spend his profits is irrelevant. We're all in business to turn a profit and pass our time however we want.
As for that truck, that is the owners show truck and a lot of trucking companies have them. That does not reflect on their standards at all. That is a hobby and everyone has one. Where the owner decides to spend his profits is irrelevant. We're all in business to turn a profit and pass our time however we want.
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Understood. I'm not defending what has happened. That is certainly not right and seems very out of character for them. I just don't like when I see someone pointing out a luxury that a company owner has like it is a bad thing. If someone didn't want to make money, they wouldn't be in business.
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