Don't get me started about Uber! While I am no fan of rude, ignorant taxi drivers and dirty vehicles, I don't like the notion of a company deciding to set up shop, run an identical business and then thumb their noses at the pre-established regulations, especially when the existing players have and still abide by those regulations. It strikes too close to home for me as a broker. I am licenced and have a surety bond, I have proper insurance coverage, I follow the established rules and regulations. Does just having the latest technology give a company the right to disregard the rules? Yes, I know, the company that services the customer the best will be the one that comes out on top. I suppose the question then becomes, why have any rules in the first place if all you want to do is service the customer? Believe me, I would much rather take the money and time involved in licences and insurance, and put it either back into my company, or better still, into my pocket. Without question, the taxi industry has only itself to blame for this mess. They operated in their own little "bubble", oblivious to the notion of good customer service. It made pretty fertile ground for a company like Uber to set down roots. I love free enterprise....the competition, the new innovations it brings, but like any sport, it has to be played on a level field. To have one team shackled by regulations and the other one not, isn't a fair game in my opinion.