Pronto Delivery Systems

PackRat

Site Supporter
20
Afternoon all,

Does anyone have any experience with Pronto Delivery Systems in Brampton with respect to service?
Anything would help.
Thanks in advance.
PR
 
for the most part they were ok, but we had a load in which the confirmation had the wrong del time, we advised correct time over the phone and sent email advising the correct time. No one paid attention, they arrived late and couldn't get offloaded. They basically held the freight till they got a revised for going in next day and said it was our fault for the original issue, even though we corrected the times immediately. I asked if they felt holding my freight till they got a revised for something that they missed on an email was worth losing our business over - they said yes !... needless to say - we don't work with companies like this. too bad - they were pretty good up until that comment !
 

youngtea

Active Member
10
Similar problems. DNU for not being professional. Somehow their lack of communication is our fault and we are to blame for cancelling the order once they messed up.
 

watcher333

New Member
2
for the most part they were ok, but we had a load in which the confirmation had the wrong del time, we advised correct time over the phone and sent email advising the correct time. No one paid attention, they arrived late and couldn't get offloaded. They basically held the freight till they got a revised for going in next day and said it was our fault for the original issue, even though we corrected the times immediately. I asked if they felt holding my freight till they got a revised for something that they missed on an email was worth losing our business over - they said yes !... needless to say - we don't work with companies like this. too bad - they were pretty good up until that comment !
This is not true, i dont recall such an event
 

loaders

Site Supporter
30
Ha ha ha. That is hilarious! ”this is not true…..I don’t recall such an event” How can it be true or untrue if you don’t remember? That’s funny!
 
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