No more CSA scores
- Thread starter Salma
- Start date
30
20
What a royal pain in the a$$. I just added our summary to our "carrier package". Luckily we are a small carrier so the document is only a few pages but for the larger carriers, these files/printouts are going to be HUGE, especially if someone wants specific details of every violation/inspection.
Now, every time any of us need a carrier's SMS summary we're going to start hearing "you want our what?" or "what is that?" or "I don't have login authorization and the people who do aren't here."
More headaches to come.....
Now, every time any of us need a carrier's SMS summary we're going to start hearing "you want our what?" or "what is that?" or "I don't have login authorization and the people who do aren't here."
More headaches to come.....
Last edited:
30
New carrier setup will become a somewhat more arduous process. That was a wonderful tool to have. A real loss for the good carriers who worked hard to maintain a good score. And I guess a victory of sorts for the poor carriers who will now be able to work more easily with unsuspecting shippers and brokers.
20
As a broker, I'm interested to know how often you will be requiring your existing carriers to send you updated SMS summaries?Monthly, quarterly, annually?
Annually, we get requests for updated insurance certificates but I guess now we will have to frequently submit an updated SMS summary.
I also wonder how many dispatchers actually have access to their company's SMS system? This is going to get interesting......
20
Ahhhh but this is another cash grab... there is one that we have to pay for and I bet they'll be pushing that one...
20
30
I don't know. As a small broker I know most of my carriers personally. I have a good sense of them as people as well as their level of competency. I'm therefore not too worried about the folks I've got now but will need to be more careful about new carriers coming in. When I got started in this racket the internet was still fairly new and we were running mostly blind by today's standards. At the end of the day all we can do is make an informed decision based on the information available. If that information is scant then gut feel and intuition become more important. Sometimes all the facts in the world aren't enough anyway.
20
You get it by going to the same sight. You have to sign in and then you have to use a credit card to continue to get it. We had a company with very high value, request this. We never did finish the setup because it was a bit exasperating. It never ended. Three weeks later we still weren't accepted and there was this request for our SMS scores. We put a stop to the process. We weren't even guaranteed acceptance and we didn't expect to do that much with them so, when they requested this and we realized it cost money... the load we needed was well past gone and we had no idea when we would be there next.
20
I've never heard of this type of thing but it sounds like such a hassle and waste of time.
I logged into our SMS today just to see if our password still works. There are probably many carriers that have never bothered to sign up for a password or they do not remember the old one.
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The fight to have the scores removed from public view has been going on for several years now. Basically, there is an issue with how the scores are calculated and I guess it can make safe carriers look unsafe for having violations that are not specifically safety-related. I'm not the expert on this but I think that is the gist of it.
Anyone else want to chime in here?
20
It's been a long battle on that one. You'd have to go to the popular trucking mags to get all of the details. Basically, the smaller companies and O/O s felt it to be unfair. I believe it also has something to do with the way they evaluate crashes. No matter what really happened, the truck always looks bad. They are looking for a way to make that more fair for everyone.
20
It's a few different issues, but the biggest is with crash statistics. Essentially, if you are a two truck operation and one truck gets hit by a third party (you are 100% not at fault), the algorithm determines that your operation is 50% likely to have an accident, ear marking you as an unsafe carrier when that's really not the case at all.