Need some Input

[PackRat]

Afternoon fellow members! I need some feedback with a situation that has reared it's ugly head!! We brokered a load to a carrier (who will be named after this is sorted out) for a TL coming from the US into Canada. This trucking company double brokered it to another carrier who brought it into Canada and then delivered to the original carriers dock. The original carrier then delivered it ( I believe...have no way of tracking this part but I know the carrier that picked up didn't deliver all the way to the consignee) to the customer which was in another province...so...now what? I won't pay the carrier that double brokered it until the carrier that did the work gets paid BUT...I do have to pay them something because they (I assume) delivered it to the final destination....so...what are eveyone's thoughts?

 

[warex187]

It all depends on what was your agreement with the original carrier in reference to double-broking, transferring the load etc...
Of course you want to make sure the carrier that actually did the load gets paid. For that you can request proof of payment, confirm directly with the carrier or pay him directly (if you know who it is). As far as penalizing the guy who double-brokered it is all up too you. He did deliver it (that is worth something), did the load pick up and deliver as per instruction ? Was the communication thru out the process adequate ? It's all questions only you can answer and decide what the penalty should be.

 

[loaders]

If you know who the carrier is that did the US pick-up, contact them and try to find out what the relationship is between them and the carrier you contracted with. If their partnership seems legit and everyone knows who the parties are in this transaction and no one is going to ask for any more money than what you agreed to, there might not be any need to worry. You should however, tell the carrier you contracted with, that in future, you want to be informed if your shipment is going to be handled by anyone else. If the carrier that picked-up the load is dealing with your carrier for the first time, you will need to protect yourself. Before you threaten to withold payment, talk it over with your carrier and see if he can appreciate your position and your need for protection.