They may be Ok for LTL, I have friends in other brokerages that use them, but I have to admit that this load was a total mess, pretty sure they took my dedicated load(4300 lbs) and put some more freight on the trailer, which caused the delay that costed a lot for my customer. And for FTL it's unnacceptable to ignore my emails/phone calls. I understand that everyone is doing this shit with partials, but be on time at least if you took the load at the FTL rate, AT LEAST tell me about the delay in advance...but it is what it is now.