Maple Gate Freight Systems

10-4 as long as you go after a portion from each I guess that is all good but with some factors (not saying you as not sure which one you are with) it would not surprise me that they try and collect the full pop 40 times. I myself have never had a problem dealing with Maplegate and my AR is a zero balance with them and will continue to be that way for a bit until we see how it all hashes out.
 
This is not an issue of NOT paying. It is an issue of wanting some relief for poor service. I assure you that the factoring company will be paid. There are two sides to every story as I am sure everyone is aware. We have had customers short pay and flat out refuse to pay due to the service we were given with our accuser.

We did not threaten or vent on a forum... We politely asked what our customer felt was fair and saw it from the customers side. The customer isn't always right; but they are the customer.

Perhaps the factoring company is being unfairly placed in the middle and for that, we are truly sorry. Rest assured Denis, you will be paid. You have 3 invoices that are outstanding and have been delayed due to our inability to come to an agreement.

Thanks again to all that have supported us and continue to do so
 
For clarity.. Maple Gate is not winding down or shutting down anything. There has been a misunderstanding on the wording of us making a decision to discontinue running our California service for the time being. Maple Gate Logistics and Maple Gate Freight Systems are fully operational and growing. We will be back on this lane when we feel the time is right and it makes good business sense. Thank you for your interest and continued support
 
It certainly appears that there is definitely a "failure to communicate" with this matter. As a broker, we have all had similar situations where the service we contracted to receive, was either not supplied, or supplied in a less than satisfactory manner. In most cases, this dissatisfaction is clearly conveyed to the carrier and a new, discounted rate is negotiated. Other than the parties involved, no one else knows what previous negotiations have taken place to resolve this matter, prior to the factor recently increasing the intensity of their efforts to collect. From what I am reading, it looks like Maplegate is willing to continue the negotiations to resolve this situation. The fact that they are altering the services they offer should have no bearing on the disputed invoices. Perhaps it is time for both parties to go back to the table, hammer out a deal and put this whole matter behind them.
 
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Despite not being able to reach any agreement, we have paid Economy in full. It is not worth the fight and we feel we may been in the wrong in some of our handling of the issue. Denis, I am awaiting instructions on how you would like your check sent to you today. All 3 invoices are paid in full and I consider this matter closed, and a great lesson has been learned by me and I once again appreciate all of the support I have received from this forum. Stand up for your principles, but consider the costs and feelings of others as you do.
 
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Like all of the mistakes we experience in life or business, usually the only "good" thing that comes out of them is the lesson we learn and how we can apply it in the future. In this case, it looks like qqq7 realizes this, has admitted as much and is prepared to move on. I do believe there is also a lesson to be learned here for the factoring company involved. Although the factor's actual "customer" is the carrier who pays for their services, they still need to work closely and collaboratively with the parties that are paying the invoices.
 
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I tend to agree with loaders on this as it sounds like there was some really bad service involved and MG took a hit and pissed a bunch of people off on their Cali lane because some asshat that factors his invoices probably lied his way through the load. We all know those carriers are out there say whatever it takes to get the load and then lie the rest of the time and then expect champagne pay on beer service. While I understand Econmy's post that they just want the money the paid out already to asshat trucklines they should maybe have a talk with Johnny asshat.. I hope Maplegate comes out and tells the story on who the fine carrier is or his side of it.
 
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Maple Gate follow up:

In about 24 hours after making our post here on April 19, 18, we got an email form MG undertaking to make a payment in full for all 3 outstanding invoices.

I guess, POWER OF PUBLIC EXPOSURE! All the other communication persuading Maple Gate to release the payment was not successful.

The following is to outline our recent experience with Maple Gate. Four months into collection inquiries for 3 invoices for freight carriage Toronto - California and back for the total of $14,800.00, there was an offer made to settle for $10,500.00. Along with offer, there were apologies for not addressing the matter sooner due to some personal issues, I will refrain to mention the reasons here. Although reasons are personal, to our opinion, business operations are not supposed to be affected. Our invoices clearly state: Any issues regarding the invoice must be immediately reported; not 4 months later.

The reasons for withholding the payment without resolution for over 4 months were: poor service, and not being able to reach the carrier for critical updates. Allegations against carrier are: for all 3 shipments, carrier was 3 days late for PICK UP, yes, for pick up. This is where I am going to stop!

That's what around.
 
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Economy you just couldn't let it go with getting your payment could you. I have nothing to do with Maplegate we haven't used them in years but this whole thing bugged me. This site is to report non payers or good payers by stating your case but this seemed way to much back and forth and you involved us in your collection practices which I don't think is right. Maybe I'm wrong but it seemed petty and personal.
 
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Can I get a comment on any recent dealings with Maple Gate? Last post was last year that went unanswered so I assume that whatever issues they were dealing with they have corrected it and are paying in a time frame that nobody takes issue with.
 
We did a load for them the end of 2021 and they paid in 46 days, not sure if they have solved their problems but they paid us.
 
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