Mandatory Receipt of Goods - International Shipment

MikeJr

MikeJr

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Jan 21, 2010
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Good morning and Happy Friday all,

I keep hearing that 'receipt of damaged goods is mandatory' for international shipments. Eg. TL travelling to the USA and there are 2 damaged boxes, but can't seem to find the legislation that lays this out clearly. Is this expression wishful thinking, or is there legislation somewhere? Of course it's much more convenient to have a consignee receive small amounts of damages rather than have them reloaded on the trailer, find a way to get them back across the border and return them to the shipper for examination. But is this laid out anywhere in legalese? :)

Thanks for your help, drive safe out there - arriving late is better than a new bumper!
Mike
 
I not sure of the legal requirements, however in the past I have simply told the shipper and the consignee that if they are not accepted and signed for as damaged then we need to return the goods to the shipper and will require the same paperwork, and customs documents that would be needed for any shipment from the U.S to Canada. Since this creates some paperwork (especially a different customs document) the shipper will usually say, never mind and accept the damaged cartons. If the shipper needs to physically examine the damaged goods, then it travels back as a new shipment with proper documentation. Freight charges for the returned goods are a whole different matter.
 
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