Not happy with service at all. I give a shipment from DC to KW and schedule is going to take from Wednesday to Monday ? I can't sell that kind of service. Turns out the dispatcher DIDN'T tell my people, he was ENROUTE to NC still. What the HECK !!! "Nobody told us it needed to be expedite "...2 day service is expedite ? Get your head out of your sand...5 days is BC and Cali Dude....they make it to my DNU list![]()
Sounds like your dispatcher didn't care to ask what their schedule was. If the carrier knew they still had to go to NC I'm sure they didn't promise you Friday delivery....