We have had similar problems in the past, especially with the reefer loads, very slow to unload, we rarely get any waiting time; a "green" company to the consumer...(Can't get bags in their stores as to help decrease their "environmental footprint"??) but a truck can run for 12 hours in the winter with a reefer running at their whse to unload easy clean skidded freight that we could unload here in 15 minutes...Crazy how things work sometimes