This group has owed us $ 5,200.00 for over a year, complained to the Link. They are NOT responding to our reasonable requests. Any one have an update, on this group
I'd suggest calling the shipper/receiver if you haven't already. Find out who paid for services. Let them know your situation and are considering litigation which they will also be named in.
They picked up a load of cukes in QC to deliver in Leamington, ON... They driver set the temp at 0F on fresh produce. All is good until the $#!# hit the fan. We ended up getting paid but dealing with them (Audley) on a claim was a disaster.
We are using them every week, dry van LTL GTA outbound to the prairies / west coast. They are going a good job. I had them on the DNU a few years ago and I am pleasantly surprised with their service lately, see my comment above. Our contact is Pardeep.
I deal with Ed and no major issues with LTL service. You might need to chase a bit for an update but they will give you one. I would suggest using them if you have more flexibility with transit / timings and don't have any strict deadlines or appts.