30
Just a heads-up regarding poor service from this carrier. JSN Carriers, 25 Great Lakes Dr. Brampton. They wanted an LTL shipment we had going from North York, ON to Vernon, BC. last week. This shipment had a "must deliver" date of Tuesday before noon, for which we agreed to pay the premium rate they asked for. The shipment didn't get delivered until Wednesday and their excuse was that the fuel stops between SK and AB close early and they had to wait for fuel which delayed them one day. Why that should be either mine or my customers problem is beyond me. We have informed them that we are deducting $150.00 from the rate for the late delivery. They have contacted our customer threatening them with legal action. Fortunately, our customer told them their agreement was between them and us and to leave them alone. What bothers me the most about this, is we paid a premium for this shipment based on what the carrier asked for and promised to do. I have to ask myself, "why didn't they just lie to me and say they had a breakdown, delaying the delivery"? Again, just a heads-up that these folks don't do what they say they will do, and certainly can't be trusted with a shipment that has any kind of firm delivery date.