JCA GROUP INC DBA 1651262 ONTARIO / MC649339 / Not delivering freight!

Jordan

New Member
May 6, 2024
23
6
3
Montreal
2
Please be careful with this carrier, we've had 2 terrible experiences – late pick-ups, not delivering on time, but days later (both deliveries were by appointment), and one shipment not even delivering all together.

We received a fake POD for one of the shipments as ‘proof’ of delivery, but we were able to tell it was not real and the carrier has been radio silent ever since.

Carrier is DNU
 
Communication with them was tough, bit of a language barrier, made it feel a little sketchy. Never had freight held/returned though. Didn't have many options for deep NE at the time.
 
that is their MO,

 
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If thats Slava, run as far away as you can. We DNU'd them 5+ years ago. Just blatant lies 100% of the time.
Yes it was Slava unfortunately... Looking to file a claim against the load they aren't delivering or we'll see if they will answer us at some point to make an appointment to make the delivery.
 
Yes it was Slava unfortunately... Looking to file a claim against the load they aren't delivering or we'll see if they will answer us at some point to make an appointment to make the delivery.
Did Slava deliver your freight?
I haven't used them in a while but how bad his service was, he never threatened to hold freight.
Possibly his new MO.
 
Been on our DNU for years now too. Would take freight on and then.... crickets. No updates, call backs etc.
The freight always delivered but was on JCA time- not what Slava agreed to at the start.
 
Did Slava deliver your freight?
I haven't used them in a while but how bad his service was, he never threatened to hold freight.
Possibly his new MO.
No they still haven't delivered our freight and they are not answering any phone calls or emails.

We've filed a claim against them so still waiting to hear back on the status of that.